11/13/08

Don't waste your money here

by justmenyou

I've been to a lot of spas before, and this was the worst experience I've ever had. The place was dirty, thestaff was rude, my services did not start on time and I did not get the full time that I payed for. I don't think I should pay for my therapists to laugh outside the room or spend 10 minutes talking to me before I get my service..

10/07/08

Don't Waste Your Time

by ChristinaW

At the Brier Creek location, I have to say that the some of the front desk team are some of the most unprofessional, unaffected people I've had to deal with. I booked an appoinment for my mother's birthday to get the facial of her choice.I made sure to let my mother know to arrive at least 30 minutes prior to the start of her service. My mother arrives early, introduces herself to the manager, who checks her in. After my mom has been sitting in the lounge for 45 MINUTES, the manager CALLS her on the phone while she's sitting in the lounge asking her if she was coming in for her service! After sitting there for an hour, my mom gets up and leaves. I call the location and asked Laura (spa director) what happend with my mom and the only explanation she could give me was "We made a mistake" and then asked me if my mom would like to reschedule, not offering her any type of compensation for her lost time or an incentive to want to come back. This is riduculous. They want to preach top-notch customer service and fail to deliver every time.

• Cons: No customer service skills

10/06/08

Best spa in Raleigh, hands down.

by MaryEileen1

Best spa in Raleigh, hands down. I've had massages and facials here, and the therapists are very knowledgeable as well as relaxing. This is the BEST massage I've had, including those I've experienced in New York and L.A. Definitely must experience to see for yourself!

• Pros: Best masssage ever! Therapist was fantastic!

09/23/08

Pretty Great

by kawil

I just got back from my first experience at Skin Sense (Brier Creek location), and I am very impressed. Aside from a couple of snobby receptionists -- one who literally checked me over head to toe as she led me to the waiting room (to see if my shoes were good enough maybe?) -- I have no complaints. I went in for a wax and was offered full use of the amenities. The waiting room was relaxing with cushy chairs, fountains and dim lights. My esthetician was great -- very warm and friendly, and she knew what she was doing. I will definately be going back to try their other services and will recommend Skin Sense to friends!

08/26/08

What a wonderful way to relax!

by bleachone

I received a gift certificate to Skin Sense for a massage - something I wouldn't normally treat myself to. After putting it off for months, I finally went. Should have gone sooner! What a wonderful, relaxing and pampering experience! We spent time in the steam room before and after the massage. I had a wonderful massage with Chelsea, who worked the kinks out of my sore upper back and neck. She was very patient with me (I had no idea what to expect from a full body massage), and I wished the massage would go on for hours! Loved the spa products that are free and available in the changing rooms so much, I bought a few to take home. Nice atmosphere - upscale, but not pretentious. My recommendation: treat yourself! It's SO worth it!

• Pros: ambiance, quality of massage therapists

05/28/08

A Great Spa Getaway

by naturalgirl1

I have been to several spa locations in Raleigh and have never experienced such a wonderful service as I did at Skin Sense. I received a gift card from a friend to Skin Sense and didn't know what to expect. I could not believe how calming and comfortable the spa was. The locker room was wonderful with all the amenities one could need. I was immediately relaxed while sitting in the quite room before and after the message. Thank you all so much for a wonderful experience. I'll be back!!! I've convinced my mother to come with me next time she is in town.

• Pros: Great Service, great amenities

02/26/08

Skin sense

by caroline13

I have had Carrie at Skin Sense at BC for about a year now and she has moved to Cary and I wouldnt see anyone else . Carrie is Wonderful, she is the best at waxing I have ever had.

08/13/07

Very relaxing, and top notch

by scbrook

I visited the Brier creek location and loved it!! Carrie is the best waxer I've ever had. She was very thorough, and quick. She didn't even have to go back and tweeze anything. Carrie was sweet and made me comfortable. The facility was clean and very upscale, but prices are comparable to what You would find elsewhere. I highly recommend skin sense and Carrie!!

• Pros: You really get what you pay for
• Cons: A couple of the receptionists are snobby

07/11/07

Skin Sense Day Spa on Falls of the Neuse in Raleigh

by deborah_billingsley

I love this place Skin sense Day SPA. It starts when I walk into the door the aroma and soft music in the background is so relaxing it gets you in the frame of mind to relax. I feel special when I go there because no matter who does your massage they have great personalities. I did't realize I was clostaphobic and when I was wrapped she asked before I could even say anything and allowed me to free my hands and chose to stay in the room until I was comfortable. I love sitting in the waiting room in those body contour chairs, while the music is playing and the the complimentry water,tea and fruit makes me feel important. I once went there for just a flexology and ended up coming back for a full body massage. I really get really relaxed when I am there. Even though there are others there it seems private. I just love it.

• Pros: Ambience, music complimentry water and tea
• Cons: sometime others don't realize it to relax and they talk loud while your relaxing in your own world

05/05/07

Best Facial EVER!!!

by funstuff2

Are you looking for the best facial in the Triangle, then look no further! Skin Essence-A Day Spa is the best there is! Lina is well versed in all of the up to date facial treatments and gives you the treatment that is best suited for you skin type. It is a wonderful experience that makes you want to come back for another session. Once Lina starts with the treatment, you become totally immersed in a relaxed state that makes you feel completely calm. Lina has become a good friend of mine over the years and as long as she has the spa, I will continue to come back to see her.

Thanks Lina for all of the great and wonderful facials!!