Reviews & Ratings for Carpet Dryclean, Inc

12/20/11

Awesome service and results!

by brenda9999999999999999999 at Citysearch

Called on Monday. Lance came out on Tuesday morning. He explained the process and showed me a sample of how the process worked by doing a small section of the carpet. If I wasn't happy he said I was under no obligation. Well, carpet looked great and we had the entire upstairs done and were very satisified. I would use this service again and recommend to anyone. I had actually called this company by mistake, as I had meant to call No Rez, and am glad that I made the mistake.

12/16/11

Many thanks for a Great Service

by Nemo1234 at Citysearch

Elmer and Ramon were actually able to come earlier - great for my schedule and nice that they called. As in the past 10+ years that I have been using Carpet Dryclean, the carpet was spectacular. They were efficient, neat, and the results are great. I will continue to use Carpet Dryclean!! Many thanks for a great service.

12/08/11

These guys are the best

by DKH13 at Citysearch

These guys are the best. Carlo and Frankie showed up on time; super courteous and professional. Also very knowledgeable and straightforward about what they could and could not do. We had a couple of bad stains that they worked on and got them up, even though I wasn't expecting it. The process is great also. No drying time. Can't say enough about this company and their personnel, Carlo and Frankie. Thank you gentlemen very much!

12/08/11

As always great service

by dbolson1 at Citysearch

As always, Victor and his team were prompt (in fact they came early, after calling first to make sure it was okay), professional, and did a super job on our carpets. It's nice that they can do an area rug right on the wood floor, since there's no water used. No wet carpets! Carpet Dry Clean is the best!!

11/28/11

Overrated

by Kevv at Citysearch

I thought for sure that, given all the good reviews, that this would be a good experience. I was sadly mistaken. What a joke. The guys come in and sprinkle some white sh!t on the carpet, rake it a little, vacuum, and leave. They didn't move any furniture like was advertised. For the very few soiled spots on my carpet, they said it would disappear in a day or two. They didn't... of course. I shouldn't have fallen for that nonsense. On top of that, it cost me over $600 for 4 bedrooms, a bonus room, and a couple rugs. I'm disappointed but go ahead and follow the masses.

Response from this business

88014– December 01, 2011 at 09:39:11 PST

Our technicians do not use a rake. We use a counter-rotating brush to provide a deep down brush scrub. We always move small furniture(tables, chairs, end-tables, sofas, etc...) unless the client requests otherwise. We also looked back 60 days in our database, and found only a few clients for whom we cleaned in the $600 to $700 range, and we called them, and confirmed that they were very satisfied with their carpet cleaning. We always perform a follow up call with our customers to find out their level of satisfaction. Kevv, if you are indeed a client of ours, please call us so that we may resolve this issue. Our goal is to have every client satisfied. :-) Patrick. (Authorized by Earl and Preston)

11/17/11

Ferdi is the BEST

by Parz at Citysearch

I just love the job Ferdi and Joe did in our home. We were so disappointed in our previous carpet cleaners that we delayed getting our carpets cleaned for a very long time. We decided to take a chance on Carpet Dryclean based on a neighbor's recommendation. AMAZING! We are so pleased with the result. Ferdi was so helpful and went the extra mile for us. I highly recommend Carpet Dryclean, Inc.

Thanks so much. Ken and Marsha

11/16/11

Great Job Victor

by Pellerin at Citysearch

Vance, the guy who cleaned our carpet was very polite and nice. He did an awesome job and was quick about it

11/16/11

GOTTA SAY

by dutchboxer at Citysearch

I have found my carpet cleaning method. Vance & Tia came on a Saturday and did my house. They where very professional and worked quickly. This company has great customer service. I would highly recommend Carpet Drycean to my friends.

11/02/11

Great Job Victor

by KATHLEEN A CARI at Citysearch

Excellent job, I will have Victor and his crew again

10/15/11

WONDERFUL!!!!! My carpet is new again!!!

by Merry Widow at Citysearch

If you are in any doubt...don't be. My carpet was hiddeous. Now it is beautiful and looks NEW!!!!

The crew of two were on time. courteous, professional and delightful.

Elmer and his assistent worked diligently and my home is fresh and clean. No more doggie stains,

Thank you Carpet Dry Clean and ELMER!!!!!

I will use you again in future and recomend you to ALL my friends!