Ruth's Chris Steak House

12/29/06

AWFUL Ruth's Chris

by tar1heel at Citysearch

We were seated at the time we had reserved. The waiter was pushy and kept trying us to get glasses of wine while we decided on what bottle we wanted. The onion soup had burned toast in it, the ribeye steaks we real fatty. The left food to be brought home on the bottom of a tray for 15 minutes then tried to sneak it away to wrap. WAY over priced, quality was poor.

• Pros: Free Matches
• Cons: overpriced, food NOT worth the money, fatty steaks, burned toast in onion soup

12/08/06

Worst Service In Town

by cary_ite at Citysearch

Crowded, loud, with an unfriendly staff and the WORST SERVICE IN TOWN. This is not upscale dining.

• Cons: Unbelievably slow. Don't bother making reservations. You'll still have to wait.

12/03/06

Two Thumbs Down

by _food_critic_ at Citysearch

Fine dining should include excellent service. This restaurant misses the mark completely. We arrived on time for our 8PM reservation but had to wait 30 minutes to be seated. The curt hostess did not direct us to a bar or waiting area or even a chair. We found a bar on the 2nd floor, (the 1st floor bar was standing room only) where the bar tender yelled over our heads at a passing waiter that she was out of high ball glasses. We passed the time at the bar until we were seating at a table 8:30PM at which time I ordered a cup of hot tea and the waiter disappeared. At 8:45PM the manager appeared and we ordered drinks again along with our meal and asked where our waiter was. The manager took our orders and by 9PM I had a cup of tea. The meal finally arrived at 9:30PM (not delivered by our waiter). We asked to speak to the manager. I was too upset to eat. The waiter appeared around 9:45PM to ask why I wasn't eating. Since we were still waiting to speak to the manager, I said we were fine, trying to avoid a confrontation with him. The waiter needled me for more info saying he was "getting a bad vibe." His bullying did not help my mood. The manager arrived around 10PM wondering why we were upset. Besides the fact that it was 10PM on a Saturday night and I was trapped in hell, I explained that service was sub-par and there had been unacceptable waits at every step of the dining process. By now I had tears in my eyes and asked for the check, which he comped. This was my boyfriend's birthday. Please don't entrust any special occasion to Ruth's Chris. It is not fine dining. It is a Jack-in-the-Box with valet service. From the snotty hostess, to the screaming bartender, to the disappearing waiter, to the oblivious manager, Ruth's Chris in Cary, NC does not measure up.

11/18/06

Great food, service, and atmosphere. WOW

by unclepen at Citysearch

I had never been to a Ruth's Chris Steak House before, and the experience was great. Our group was seated at a round table and then a moving curtain was pulled to cordone us and to create a private room atmosphere. I wasn't expecting that, so it was a neat first impression.

For an appetizer I sampled the seared tuna. It was really special with a great mustard-based sauce. The tuna was perfectly cooked. The lump crabmeat was also great. I had the sliced Onion and Tomato salad, and it was beautifully prepared. The T-Bone I ordered was extremely tender had a slight smoked flavor. You could have cut it with a spoon and the flavor insisted on a slow pace to maximize the enjoyment.

Overall I was very impressed with Ruth's Chris. It?s a big city chain, I suppose, so it doesn't necessarily represent the area by providing a sample of the area's indigenous food, but it is a great restaurant and I can't imagine many people being disappointed. I plan to return and try some of the more esoteric options.

• Pros: Great menu
• Cons: An expensive restaurant

08/18/06

Oh So Elegant!

by abailey at Citysearch

It would be difficult to say anything at all in a derogatory fashion about this restaurant. The ambience is impeccable. The dinner was absolutely wonderful, with the exception of the lobster which I felt was a bit overcooked. The service was very good as well, but a bit slow in refilling drink orders. I loved this place and will return again and again. If you haven't experienced it yet, you definately must go. It's worth the $$$$.

• Pros: Wonderful fare, great ambience
• Cons: Absolutely none

07/18/06

Beautiful restaurant and Great steak!

by 81881 at Citysearch

The restaurant is absolutely beautiful. The decor is like no other restaurant! The service and food were great! From the second I entered the restaurant till the second I left- everything was perfect. Great Bar too!!! I will be back real soon! Highly Recommended!!

• Pros: everything
• Cons: nothing

07/14/06

WOW!!!

by trv4pats at Citysearch

Not only is this one of the most attractive restaurants that I have dined at, it also has the best food and SERVICE I have experienced. If you are looking to sign the deal or get down on one knee I recommend Ruth's Chris. Once again WOW!!! Thanks Ruth's. I will be back often.

• Pros: Service, Food, Atmosphere
• Cons: None

01/30/06

Ruth Fertel is spinning in her grave

by moblues at Citysearch

As most know, this is a standard place for expense account executives. I made the mistake of taking the wife and daughter here for a special family occassion. We were seated by the kitchen door. The wait staff wasn't remotely interested in waiting on a tiny table of three. We had to beg to get water or wine refilled. They lavished their attentions on the eight rowdy Scotch-swilling business types at the next table. Food was unexceptional. Sorry Ruth. I'll never be back to your Cary location.

• Pros: faux elegance
• Cons: service, food

09/10/05

Absolutely Delicious!

by jcgomez at Citysearch

I have no complaints whatsoever about this place it was just perfect. The steak I had literally melted in my mouth. The service was excellent. The atmosphere was cozy and romantic. Everything was perfect. But be prepared to pay $$$$.

08/26/05

A Gourmet's Dream

by joeart1 at Citysearch

This was our first visit and we found it to be a wonderful experience. My birthday dinner couldn't have been better. The service was great (Debbie was our waitress) and the food was beyond delicious. The steak was very tender and just melted in your mouth. A very pleasant experience and we will be back again. We can definitely recommend it to our family and friends.