08/22/08

Great sandwiches, spotty service during peak hours

by bleachone

Love the sandwiches here - from traditional to off the wall but yummy inventions (my favorite is a peanut butter conconction with marshmallow fluff!). Good vegetarian options, as well. Service is either great or cranky and harried, depending upon the number of customers. I suggest not going at peak (12-1) times if service is very important to you. Lovely bright atmosphere in an historic building, great lunch spot for downtown when you don't want to spend a fortune. Don't think they take credit cards, although I think they may take local (Wake County) checks.

• Pros: Great range of yummy sandwiches
• Cons: Spotty service, depending upon number of customers

03/10/08

Surprised at negative reviews

by mgavery

I've been to Side Street Cafe on several occassions and have enjoyed each time I've gone. They have a wide variety of unique and interesting sandwiches, but it is the desserts that are the true reason for going. Save some room at the end of your meal for some key lime pie, you won't be dissapointed. As for the few negative reviews, I can't explain it as I have always found the staff to be very friendly and the environment pleasant.

• Pros: Great sandwiches and desserts
• Cons: Street parking which can be a little difficult at times

11/14/07

horrible customer service

by k33

Every single time I go here, they are running around like chickens with their heads cut off. They always seem stressed and behind because of the number of customers there. HIRE MORE STAFF! If you're so busy and doing so well, surely you could hire another waitress and another cook. The first time I went, they seemed to forget about our table (which had 6-8 people) and it took over an hour to get sandwiches. In subsequent times, it has not been any better. This includes take-out and sit-down. I am not the kind of person who usually complains about customer service, and am very forgiving of wait staff. But it's really bad here. They need to hire an appropriate number of people to handle all their customers.

• Pros: sandwiches are pretty tasty
• Cons: CUSTOMER SERVICE

05/18/07

Unwelcome

by kuh

I wanted to try a new sandwich restaurant so I stoped by Side Street instead of my usual Sunflowers. I have been curious about them for awhile. I followed the signs to the restaurant door not the "take-out door". I walked in the restatuant to face a large sign that stated "please wait to be seated". So I stood there while a hurried women passed me by, she did not acknowledge my presence. When she came back into the room she asked me if was there for take out. I said no. She told me to sit anywhere and she would bring me a menu. I sat there for about five minutes before someone yelled out to my back "one or two" I yelled back "one". Then she yelled "what you'll you have to drink", since I had never been there before, I did not know what they had nor do I have a menu yet to see. I responded "I don't know". After five more minutes without a menu, I realized I was obviously interrupting them so I promply left. I will never return. Meanwhile, they had no other customers to wait on.

A small, intimate cafe in Historic Oakwood.

by Contributor

In Short
A small, intimate place, located in a turn of the century building in Historic Oakwood. Side Street offers specialty sandwiches and homemade soups. Also beer and wine on premesis. There is no smoking and reservations are not taken. Available for corporate and private catering.

10/01/03

Best Place in Town for Sandwiches

by donnawelch

This place is a jewel! It has 2 full pages of wonderful sandwiches and enough desserts to give you diabetes. Give youself plenty of time - this is a dining experience, not a fast food joint.

• Pros: excellent sandwiches, great desserts, wonderful staff
• Cons: None!