10/22/09

Great for the Whole Family!

by KGram

My family and I just moved from Minnesota in the last few months, and I didn't think we would need to find a dentist so quickly, but my daughter chipped her front two teeth in the playground at school. I am grateful to have discovered Dr. Andrews. He was able to fix my daughters teeth without traumatizing her and they look so good I find myself forgetting it ever happened. I personally am not a fan of going to the dentist, but he we so gentle and caring with my daughter that I thought "hey this isn't so scary!" I made an appointment for my husband, myself, and my son. We are so thrilled to have found such a wonderful family dentist!

10/07/09

Exceptional dental care - personal and high-quality

by pbohannon

While it is often difficult to write glowing reviews about most dental experiences, an exception must be made for folks at Dr. Andrews' office. Years ago I asked for a recommendation for a dentist because I felt as if I were being rushed and was unable to get an appointment at another, and the recommendation to visit Dr. Andrews has turned out to be one of the best professional recommendations I've ever received.

I find each visit to Dr. Andrews' office to be low-stress, accommodating, and worth the time. Dr. Andrews has found a way to create an environment in which one feels as if they should take pride in their dental health and also the aesthetic appearance.

The office staff is small and this lends itself well to a familiar, personalized atmosphere. On no occasion at all have I felt rushed, and more importantly I've never felt as if Dr. Andrews was looking for an unnecessary problem to solve.

Though I've been unfortunate enough to have to make several visits over the past few years to address some dental issues, I've been equally as fortunate to have found a provider that has been so kind, professional, and competent as Dr. Andrews and his staff have been. In fact, I now drive over an hour one-way to the office after having moved, and would not consider changing providers.

I give my highest recommendation to Dr. Andrews and his staff.

• Pros: Personalized care, competence, personality, office staff

10/06/09

Peace of Mind

by KWorkman12

I have just recently joined Dr. Andrews practice a few months ago. I was having some constant pain in the top right area of my mouth, and my past dentist could not figure it out, after 5 different visits...Ugh! I was referred by a colleague of mine to see Dr. Andrews. She told me she never has had any discomfort with her appointments before during or after. At first I thought she was bluffing. I went anyway because at that point I felt helpless with the pain I was having and still no answer. My first appointment at Dr. Andrews office was very inviting, extremely informative, and best of all I got an answer...yay! Not only did I get an answer for the problem I was having, I got a solution!! Today I still have no more pain :-D. I am very happy I was referred to Dr. Andrews and I now have the peace of mind that when I have my exam, I will be informed of my dental health, and should something happen I feel comfort in knowing I have a great dentist close by.

• Pros: Painless, Caring, Very professional

09/01/09

New to the Cary area looking for an excellent dentist

by stopayne

I don't often post reviews online but after recently relocating to the Cary area and visiting Dr. Andrews I felt the need to share my experience. Hands down, the best dentist I have ever been to and I have been to many. I read a couple of reviews on here saying that Dr. Andrews was expensive and being "pushy" about work that wasn't truly needed. I had the complete opposite experience. Perhaps those individuals are a little sensitive to being told things they don't want to hear. Personally, I appreciated the one-on-one time he spent with me on ways to improve my smile and keep it healthy.

In the end Dr. Andrews replaced crowns on my two front teeth that were done poorly years prior by another dentist as well as four veneers. I agree, it is expensive and at times I needed reassuring that I was making a good decision moving forward with getting the work re-done. I know Dr. Andrews did other things to help improve my smile that I didn't pay for but I wouldn't begin to know the time or investment he made. Having crowns and veneers done on your six front teeth is an extensive time commitment and at times uncomfortable and painful. I was very impressed with Dr. Andrews's ability to make me feel comfortable, like I was in good hands. His staff is amazing and they always make me feel like they have my best interest in mind. Specifically I spent hours and hours in the chair with Dr. Andrews and his assistant Allie by his side. They kept me entertained and helped my get through a difficult time.

I recommend Dr. Andrews. You get what you pay for and in the end I was blown away with the quality, care and most importantly my SMILE! I broke my front teeth in an accident when I was thirteen, this was the first time I thought….these could have been my natural teeth. They look perfect. It really does improve your quality of life because I don't think twice about smiling big, taking pictures, laughing….anything really. I recommend Dr. Andrews you won't be disappointed.

• Pros: Quality work, good communicator, gentle, very skilled

08/31/09

Very Satisfied Patient

by Italy4luv

I had my first dental appointment with Dr. Andrews last Thursday, and I am soooo pleased with their practice I had to share my experience with my fellow city searchers.

Dr. Andrews and his staff were so personable, I felt like I was visiting family members. I was very impressed with the detailed exam, where they took photographs that allowed me to view my teeth in a way I have never been able to see them. I appreciated the time that was taken to answer all of my questions. I look forward to future appointments with Dr. Andrews, and that's saying a lot for the dentist.

• Pros: Genuine, Personable, State of the art office
• Cons: none

08/03/09

Great Family Dentist wouldn't go anywhere else!

by LMWise

I have just completed my last phase of restorative treatment with Dr. Andrews and each time has been a very pleasant experience. I am always presented with a friendly smile, and a warm blanket to keep me comfy. I used to be terrified of needles and to date getting anesthetic is a breeze, NO PAIN at all! My whole family goes to Dr. Andrews now, and most of my neighbors! Everyone I know who is also a patient is very happy with this practice. If you have had a bad experience somewhere else, give dental work a second chance with Dr. Andrews, nothing he has done hurts, everything feels great. Thanks Dr. A!

• Pros: Friendly staff, Comfortable office, No Pain!
• Cons: none

05/19/09

Great Doctor, No Pain, Very Comfortable

by JoanCTheQuilter

My dentist is Doctor Mark Andrews in Cary, North Carolina. I have lived in many different communities and have been treated by many dentists. Of all the dentists who have worked on my teeth, Doctor Andrews has the best technique by far in administering anesthesia. It does not hurt! He is always concerned about my comfort and checks frequently to be sure I am not in pain.

His hygienist also does not hurt me when cleaning my teeth. This is important to me. I am grateful for his professional approach in my care. He explains what needs to be done, and listens to any concerns I might have before beginning work.

I am delighted with my "new" smile, and would certainly recommend him to all my friends and family.

• Pros: Painless, Personable Doctor & Staff
• Cons: None

05/12/09

Run away... far far away!

by tmcknight

I have to be honest. I do not ever write reviews online. I truly felt compelled to do so after my visit with this dentist. Please think twice about going to this dentist. I have too many negative things to say so I'll leave it at that. I know of a few people who have also tried this dentist out and never went back. Between the ridiculous prices and long list of things that he says you MUST get done its crazy. I just needed a filling repaired. I went to another dentist who took care of it right away and didnt make me go through what Dr. Andrews did. I had to get an exam, tons of xrays, watch some video in his office about dentistry, and get a cleaning before he would even look in my mouth. Then I had to pay for my many xrays so I could take them to my much more resonable new dentist. I have a lot to say but think I will hold back and stop here...

• Pros: absolutely nothing
• Cons: too many to list....

04/21/09

This Doctor is the best .... E Ways

by CSMobileUser

This dentist is without a doubt the best that I have went to. He is very fast and hard- working. He is very reliable and his staff is very friendly. As soon as I was finished I knew I was going to come back. He staff explains the cost and how it changes based on what your teeth look like. The dentist take take great care of my teeth and I always leave with a smile....... This dentist is highly recommended from me, and you will enjoy it greatfully.

• Pros: Example: best croissants in town
• Cons: What are the drawbacks?

04/19/09

Great Work!

by traco

I started going to Dr. Andrews b/c my last dentist was very hard to get an appointment with and didn't file insurance. My husband was already going to Dr. Andrews and recommended I go. Before my first appt, I had a chipped tooth and called the office after-hours. Dr. Andrews promptly returned my call to address my concerns. I was very impressed! I like knowing I can call my dentist anytime with a problem and I won't have to wait days to hear back or get an appointment.

The staff is great and really works with you. I know what costs to expect ahead of time. Insurance is confusing but they always take time to explain things thoroughly.

I like knowing that I am the only patient booked during procedures. I get all of the care and attention. They make me feel as comfortable as possible and pain-free. I have had major dental problems and Dr. Andrews has taken on the challenge of taking me on as a patient. I know that he strives for perfection and that makes me comfortable in knowing that I will have great results! He and his staff are aware that times are tough and money is tight, however, quality care is not always the cheapest. I have had cheaper work done in the past but am paying for it later.

I definitely recommend this dental practice!

• Pros: one-on-one care, thorough, great staff