Recommend this business?
November 05, 2012
Beverly Rude?,I have been going to beverly for years ,she has never been rude, one of the nice people I know.
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August 30, 2012
Art. I tried to help Erin I even gave her a free color and cut for the miss understanding.
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March 28, 2012
Terrible Customer Service!.
Beverly was very RUDE to me when I tried to book an appointment. Granted, this was after she ran a Groupon special, which I'm sure made her much busier than normal, but it was impossible to book an appointment. If you don't prefer clients emailing you, then don't list your email address.
Long story short: she refused to book an appointment via email (she wrote this to me in an email, after going back and forth for several days), was abrupt and unwelcoming on the phone, and sent me several spam emails!
Groupon gave me a refund and they issued an apology for her terrible customer service. Awful awful awful!! The worst salon non-experience ever!
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from the owner
over a year ago
There was nothing I could do for Erin . I ask her in the email to call the salon that I could not do it by email . She would not do it. I have never mey Erin to be rude . And I'm sorry for the misunderstanding . Bellosalonpro.com
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