Cary >Pit Stop Car Care & Exhaust
Was recommended to Tim by a friend and liked the idea of supporting a small local business. Read the review of the guy below - it's a garage - what does he expect. Was happy with service and will go back. One hint - make an appt - they are busy and you can avoid a long wait that way.
Love Tim & Helen. We have been taking our cars to Tim for years and we are ALWAYS satisfied. Thanks Guys!!!
I have been going to Pit Stop for 10 years now. I have tried other shops and had them try to convince me I need all kinds of repairs I knew I did not as my car is not that old. I have found Tim to be honest and trust worthy. He has always worked with me to keep my car running well and on the road!
This is one of the most disturbing automotive repair shops I have ever seen. I received a flyer from them that was attached to my mail box one morning a few months ago and finally decided to check them out after becoming tired of the dealership's high prices. Upon arrival I parked my car and walked into the lobby, which was fairly dirty and smelled horribly of cigarettes. The lady at the front desk seemed too immersed in her game of solitaire to immediately greet me. She didn't come across as the nicest person but I suppose everyone has their days. There was no other cars in line for the quick lube bay and still took almost 20 miniutes for my car to even be pulled in. I walked around the front of the shop and the first thing I noticed were EMPTY BEER CANS laying around and the trash can I saw were full of them. The shop was horribly dirty and there were cigarette butts laying everywhere! I was going to take a peek in the shop but I didn't feel it would even be safe for me to go in there! There was oil puddles and all kinds of other hazardous stuff just laying about. Probably the dirtiest work space I've ever seen. I was watching the tech (who wouldn't even acknowledge me standing 5 feet away from him) and he didn't even perform most of what I was told the "full service" includes. To make it even worse, after I had finally got out of that garbage can of a shop, there was greasy footprints all over my driver floor carpet that still wont completely come out. I will NEVER recommend this shop to ANYONE I come in contact with. Now I see why the dealership is pricier than some of these shops. They actually know what a business and being professional is. These guys probably couldn't even spell professionalism.
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