RUDE! SLEAZY, ESPECIALLY JIMMY, SVC MGR.
I went to this location based on a coupon I purchased over the holidays. The coupon seemed to be a too good to be true" deal but I validated it by called this store. I went in for my "free" oil change and they talked me into new tires; well they didn't have the brand I preferred so they "highly recommended" a much higher cost set of tires. FOUR HOURS later, they gave me my bill and there were all kinds of extra charges that I had to inquire as to what they were. The sleazy so-called service manager, Jimmy, backed out a couple of "mystery" charges and had NO EXPLANATION as to why! He was argumentative and unprofessional! How can such a national establishment continue to keep such a schmuck like Jimmy around?????????? Read all of the reviews on the internet!!! NTB is either oblivious about him or desperate for business! They will never get any of my or any of my friends' business in the future!!!