Aaa Carolinas

Doesn't Recommend

apexutd

Joined 2 years ago

Beware of a treasure hunt. Our car was towed to this facility after randomly shutting down. They were unable to diagnose the problem. Even so, they wanted to replace the timing belt, water pump, serpentine belt, fuel filter, spark plugs, spark plug wires as well as perform a fuel injection service, all for $1200. I was suspicious and told them we wanted to get a second opinion and they refused to release our car in a timely manner. They also treated me in a condescending and unprofessional manner (“why would you want to get a second opinion?”). They then reduced their estimate by $150 in a last-ditch effort to keep my car. We took it to the factory dealership service center and it ended up being a bad battery. The dealer rep told me he has heard similar stories from this shop. I will never go there again and I encourage you to avoid this place!