Raleigh >Roto-Rooter Plumbing & Drain Services
8820 Midway West Road, Raleigh, NC | Directions 2761735.906719 -78.756666
Plumber was next door a while back, accessed my faucet (the neck had frozen), and told me to contact Delta for a replacement. I got a replacement (yeah for warranty and the advice saving me $$), so I called for the same technician, Corey, today after 4:30 and by 6:15 my faucet was pivoting:). I'm a happy customer!!!
This is an unsolicited review for Roto Rooter in Raleigh and the plumber/diagnostician Damian J (DJ) Frank. He arrived on time, in good cheer, and diagnosed what could have been a very, very expensive "inside the wall" water leak. His ability to figure out the problem was first rate logic and the repair itself turned out to be unexpectedly low!! Well done and I've posted his name and number to our 540 member HOA.
Gary Wilkins snowed up after hours and my very pregnant wife had a showdown with him while expectations were not set prior to his arrival. After I arrived home, I found that he went well above and beyond his call of duty and left us in a state of "wow." We are happy to refer Roto Rooter to anyone who might have roots destroying their outside drain pipe!
These guys are so easy to work with. Appointments are a snap and the plumbers are kind, polite, and knowledgeable. I knew what it would cost up front and since my plumbing emergencies always happen after hours I know I can always count on them. It is worth paying a little more to know the problem will be fixed quickly and I can have confidence in the work done. Thanks for the great job!
These guys were easy to reach and set up an appointment. They were on time and knowledgeable. The technician was very personable as well. I can now use my down stairs bathroom. Hooray!!
Great job! Came on a Sunday with a real emergency... Courteous, patient, reliable... go the job done!
Roto-Rooter Plumbers. Date of Service: October 28, 2012.
Had a backup of sewage into the house this past Sunday. It was in my tub, shower, sinks, toilet. I couldn't use the water in my house as a result. I called roto-rooter. This is the first time using them and since they provide services on the weekend it was perfect. They came out within the hour. It was fast service. Nate, the plumber was able to fix the problem in less than 2 hours. Nate cleaned up all the sewage backup, put everything back and cleaned any areas where he worked. Very nice guy and professional. Kept me informed of what he was going to do, the estimate, etc. We were pretty close to the estimate. I would definitely call them again for future work.
Saved us from big problems! When we woke up one morning to find our toilet had "burped" all over the floor, Roto-Rooter came right out, determined the problem was outside the house, snaked the line with a camera and we were able to see the root-ball that has grown inside the city's main line that connected to ours. Within just a few hours we knew what the problem was and were able to safely use our water/sewer again. It as about as quick and painless as it gets and not nearly as costly as we had dreaded!
Roto-Rooter saved the day and Jeff Vaughn ROCKS! When my water heater recently decided its time was up, I called Roto-Rooter and they handled the issue completely professional from start to end. The call center was extremely polite and kept me up to date on when Jeff would be arriving to the house to look at the issue and Jeff walked me through every possibly replacement option.
I cannot say enough great things about Jeff. There is no question he is an exceptional plumber - and on top of that, the level of professionalism and courtesy he extended while at my home was outstanding. He kept me up to date on his progress during the installation and went above and beyond to complete the install in the time he estimated.
There is no question I would recommend Roto-Rooter to others.
Roto-Rooter Plumbers – I called Raleigh Roto-Rooter plumbers to clean out two of my drains that had been problems for a few years. They made an appointment for the next day. They called ahead and arrived in the 2-hour window as scheduled. The plumber made sure that he understood the problems and explained to me what he recommened be done, why he was recommending it and any possible problems that might arise because of my old cast iron and galvanized lines. He gave me a quote and I authorized the work. He completed the work that afternoon and was careful to thouroughly clean the area and check for any leaks at the connections he had to remove for access. Before he left, he went down a thorough check list of pumbing issues and suggestions of how I could prevent problems in the future. I heartily recommend Roto-Rooter of Raleigh for any drain problems or other plumbing problems you may have!
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