Johnson Lexus Of Raleigh

Doesn't Recommend

Lexus L.

Joined 2 years ago

Worst Leasing Dept Ever!. Bad customer service and very rude.

Recommends

Regi Mathew

Joined 2 years ago

Excellent Service. Bought a 2004 LS430 last month. Great all around service, good price and no problems with the car so far. I would highly recommend this dealership to anyone looking for a used or new car. Though, I wouldn't say the same for Johnson Lexus of Durham.

Recommends

BettyPam

Joined 2 years ago

So Considerate. Fantastic experience here. Never been treated with more real respect and consideration. I love my IS and will come back when its time to get a new Lexus :)

Doesn't Recommend

TMN

Joined 2 years ago

Terrible Service. My husband and I went to look at a car and were given the usual run-around regarding price. The sales team spent the following day working out a deal with us and we finally agreed on a price. Unfortunately, the sales staff never took the time to ensure the car was being held for us. After work we went to go sign the paperwork and were informed the car had been sold that morning. We were given great excuses regarding the number of sales team members and the number of sales taking place at any given point point during the day but in the end, it comes down to bad business practices. The general manager did try and give us other options and was apologetic but the options provided were not comparable to the our first choice.

Recommends

pete5134

Joined 2 years ago

Great Work and Outstanding Customer Satisfaction. Great work and outstanding customer satisfaction. They did a great job working with my wife to arrange for a rental and delivered our vehicle back to our home!

Recommends

stan24

Joined 3 years ago

Great Service!!. Thanks for the continued great service!!! They take great care of me always. I love my Lexus so much that I just purchased another one last weekend. We have an RX and a LS in the family. Thanks!