Maaco - Raleigh

01/18/12

Super Jobs

by William Brenda

My car was looked at by more than 4 professionals for an estimate. Each was way out of my price range. Sean at Maaco on Atlantic Ave. must have seen my passion for my car. The car is a 1997 1/2 Chrysler Sebring JX Converible Spring Special. The car was red, but looked more pink before the job was completed. He quoted a very reasonable price for paint and clear coat, and detailed each item that had to be fixed. This was not just a paint job, the front spoiler had to be repaired because of a split received from a parking curb. There were many dents received from shopping carts and careless people parking beside my pretty car.

I agreed to the price and left the car. When I picked up my car it was as pretty if not prettier than the day she rolled off the showroom floor. May I mention I am the original owner of this car.

My husband was so impressed that his truck was next.

His truck is a 1999 Chevrolet Siverado. The clear coat was all but gone and the color had begun to fade. At his request they removed the bed of the truck so all parts received new paint and clear coat.

We are both very happy. Everyone that sees our vechicles are asking us who did the work. They see the great quality as well.

09/11/11

STAY AWAY FROM THESE CROOKS!

by Horrific

I wish there was a negative star I could allocate to this company. They are liars, cheats, crooks and on top of all that CAN'T REPAIR CARS AT ALL. I want to warn everyone in Raleigh, North Carolina that if you want your car to be ruined and then pay for the privelege then this is the company for you! My son had his car in for repair to a rust mark on the roof and when he went to collect it, not only was the workmanship terrible, but the front fender was damaged. My son's car was actually DAMAGED while in their "care"!!!!!!!!!! They refused to take responsiblity, were abusive, threatening and then suggested we take it up with the Small Claims Tribunal". Hmmmm, they must be used to getting compaints by now and are getting very good at dodging the law. Shame on Maaco Head Office for allowing this company to be a franchise owner. We will do whatever it takes to let people know how bad this company is. Thank you social media!

07/26/11

WORST CAR REPAIR EVER AND BAD SERVICE

by mvdhurck

THE WORST SERVICE AND REPAIR EVER. I CAN DO IT EVEN BETTER. A VERY EXPENSIVE AND BAD REPAIR. DON'T EVER GO THERE AND THEY DON'T DO WHAT THEY PROMISE. DO NOT BELIEVE WHAT THEY SAY. WORST EXPERIENCE EVER!!!!!!

05/18/11

Horrible customer service

by Sirtwist

Was told initially that the van would take about 4 days to repair, ended up taking 3 weeks.

04/26/11

BUYER BEWARE

by Slopoke

WE just picked up our SUV the from MAACO, Raleigh other day.. It was raining so we didn't get a walk around.. It looked good from the window. UGH.. The window trim was still rusty.. Thumbs up for them they fixed that.. NOW the list of what they SCREWED UP... Our running boards are a mess. They said they would fix them THEY painted over the defects.

NONE of the rear lights worked...

The interior potion of the rear view (passenger side) mirror was not painted.. They said that is NORMAL.. The drivers side was OK.. MMMMMMM so much for normal.

The luggage rack is missing a piece.. It blew off on the way home.. They did not re- install it properly. They said it was missing when we brought it in..Whatever..

SO my words of WISDOM!!! Write everything down before you bring your car in. Make SURE everything is on the work order. When they call you with adds on MAKE sure they do what they say..because most of it is BS...... I would take pictures of everything because you wont have a leg to stand on... and they will screw something up.. PS.. plan on being without a car twice as long as they say.. All in all our car looks a lot better..

But we have a HEADACHE from the BS that came with our MAACO adventure........