Raleigh >Beauty > Devine Salon Spa
5024 Old Wake Forest Rd, Raleigh, NC | Directions 2760935.849497 -78.605897
Neighborhoods: North Hills
Not what you expect a spa experience to be – I went to Devine three times...all for hair cuts/colorings. My first experience was great and personable. The second time, rather questionable, but I took it as a rare instance. The third time...horrible! I will never go back, nor would I recommend this place in a thousand years!
The last time I went in, my stylist admitted to me that she was intoxicated (she mentioned this halfway through my haircut)...she showed up late for my appointment, and she told me she was late because she was at a bar with her friend! Then, she asked me to drive her to her car (which was parked at a bar down the road) to pick up some of her coloring supplies that she needed to color my hair!!! What??? Crazy!!! When she finally began working on my hair, I found that she was not even supposed to be in the spa that day, and she had sneaked my appointment in without the owner knowing. I was rushed, my haircut was uneven, and I had to have it fixed elsewhere.
This is all too bad becuase they're in a great location and in a beautiful historic home, which has been artistically designed into a beautiful spa setting.
Not Wonderful or relaxing. – I went to Devine with the hope of making it "My" spa as it was close to both my work and my home. My first visit was relaxing... a facial, cut, color, and makeup! However, the next time I went in the atmosphere had changed dramatically. My stylist used foul language, smelled like cigarettes, and talked about the faults of every other employee there including the owner. Instead of playing the classical music from the previous visit she played the radio and sang along at the top of her lungs. NOT relaxing! My best friend also went to this spa and her stylist admitted that she had been doing tequila shots before coming to work that day! The haircut was completely uneven and she had to have it redone! The final straw for me was when I received a gift certificate for a massage and I called to make an appointment the told me that the woman who signed the gift certificate no longer worked for the salon and therefore it was not valid! WHAT?? It has DEVINE SPA on the gift certificate but they would not accept it because they fired the person who wrote it. Unbelievable. One visit is fine... but don't go back! If they think you are a regular they will treat you terribly.
All Smiles!!!!!!!!!!! – I sent my soon to be wife there when we first started dating!!!! I knew she had never been treated to anything like this before!!! I called and one of the staff gave me a great introduction over the phone!!!! I knew the service would great. The day of, I just left directions for her. When she was done, she told me they went over all the details even how she would feel using different creams and oils on her face and body. She also told me they dimmed the lights, put on this mind melting music, rose pedals in her water, and everything was setup to put her in another world!!!!!!! When she arrived at my place, her face said it all!!!!!! I am currently seeking their service as a Christmas gift!!!! Now that she knows what look for, an all day event would do any specail lady in your life some good at this place!!!!!! I've seen reviews for bigger places, but nothing beats the service and settings that come from this place!!!!!!!
Perfect Pamperers – As soon as you walk in you feel better. Lauren has a gift for pampering you. I thoroughly enjoyed the facial she gave me. And my friends rave about Ariel's hand and foot massages (reflexology). Make sure you stop and see Dottie too!
Awesome Staff!! – I recently visited devine and recieved spa services. The spa was really a neat experience. It was Very inviteing and relaxing. Upon arrival, I was warmly greeted by the owner. Then i met Molly! She made me feel totally relaxed. The facial was awesome and the waxing was exceptional.My brows look so much better! she listened when i told her what i wanted. I am ABSOLUTELY going back to her!!
FRIENDLY FLARE – Massages to die for, a tranquil and quaint environment, and hair styling from a pro who's clients would never go elsewhere!
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