08/23/09

They go out of their way to be rude to you

by NRaleighbirder

I used to carpool with someone who would stop in about once per week. The people there are SERIOUSLY rude. Either they are never supervised, or the supervisor approves of the way customers are treated, because I have witnessed multiple incidents of open hostility toward customers. I don't know that I ever heard a thank you or a "have a nice day", but I did see a cashier yell at someone for asking for a new bagel when they had given him the wrong one. The guy looked like you could have knocked him over with a feather. Twice, I bought two dozen bagels to bring to my office and both times, the bag held fewer than 24 bagels (once, they were short by 4- that's not just a mistake- that seems purposeful). The blantantly rude attitude is the worst part. As soon as that carpool changed, I never went back. Three months without bagels is definitely worth the lack of agita I got stewing over how people are treated there.

• Pros: decent bagels
• Cons: no food is worth my loss of dignity

07/01/09

Best Bagels in Raleigh!

by SarahSarahSarah

If you are like me and relocated to the south from the north and Brueggers Bagels isn't cutting it, you have to try this place out. SO delicious and they also have genuine Italian pastries in there. I could go on and on! The staff is a little moody but hey, you get the whole NY experience in there and if they weren't moody then you wouldn't feel like you were in NY!

• Pros: Authentic NY Bagels
• Cons: Moody Staff

02/01/09

Just Bad Service

by Nova72

I've been there a hundred times, you'd think for once I'd get acknowledged as a regular customer and receive good service.

But invariably, the service is lacking.

I give it 2 stars. Remember: always treat the repeat customer with respect, because competition is on your heels - especially in this economic climate. See how fast you'll be jockeying around that service counter when another bagel store opens.

• Pros: Good, chewy bagels
• Cons: Very slow service