10/18/09

Very Pleasant Buying Experience

by NicoleFoster

We purchased a Sienna in July. 34 days later it was totaled... all 3 children inside... it lived up to its high safety ratings! The staff at Fred Anderson also lived up to thier name... The Family Store. Once the insurance stuff was taken care of, the staff quickly got a new one ordered and made the second buying experience just as smooth as the first! We wouldn't change one minute of our experience... honestly!

• Pros: fast and fair
• Cons: none to note at this time

10/11/09

Like they Say ...... STAY AWAY !!!!!! a bunch of fools !

by caryite90

Just bought my second vehicle from them.... really regretting it now!

Made several visits before buying. Shortly after the first visit, we started getting phone calls during dinner, from some foreign-country call center... wanting to know how our visit at Fred Anderson was. errrrrrr....It was like talking to Dell Reps in India !!!

Took delivery of the $28k Toyota Venza on a Saturday night... spent most of my Sunday cleaning off some kind of overspray, gunk on the wheels and other missed areas.

I had purchased this for my business, already had a "For Hire" registration which they said they would have transferred. A Week later..... I get a Personal registration tag in mine and my wife's name.....AND NOT the Business as instructed. !!!!!! The troubles are just beginning !

• Pros: only one aspect of it ....my Salesman, Gary Hamilton ...
• Cons: Absolute bunch of Idiots

08/21/09

Run away fast

by tomgle103

How do you give 0 zeros? Run as fast as you can from these crooks. They have mishandled every aspect of my unfortunate new car purchase from them. They actually stole money from me, it took several weeks to get my money back. They screwed up the registration and now 3 weeks later I found they didn't do a state inspection and I have to go back to these incompetent fools to get it done. I would rather get all my registration money back and just go do it myself. Don't buy a car here. They shouldnt be allowed to be in business. The city needs to pull their license or whatever it is they have.

• Pros: Absolutely none at all
• Cons: incompetent crooks.