(919) 420-0488
4601 Creedmoor Rd
Raleigh,
NC
27612
35.8434
-78.681
Neighborhood: Northwest
What People Are Saying About Circuit City
The Editor
Contributor
Citysearch
In Short – Circuit City offers a good but not overwhelming selection. Showrooms are medium in size, just enough to display the brand names customers know and respect, such as Hewlett-Packard and Sony. The store carries car and home audio equipment, television accessories (even satellite TV and broadband), cameras, computers and computer accessories, and music and movies. The staff is knowledgeable, but not annoyingly passionate about printing cartridges. When a product does not function correctly, customers can take it to the on-site service center.
01/02/09
As Bad As It Gets ...
by RetroBird
Unresponsive and Rigid Customer Service Personnel: You Would Think That a Company in Bankruptcy Would Reign In or Discipline Middle Management Who Are Unresponsive, Smug, Condescending, and Seem to Take Pleasure in Embarrassing, Threatening, and Lying to the Customer With Threats That Are Against the Law. AVOID: These People Deserve to Shutter.
- Pros: None
- Cons: Non Existant Customer Service
09/05/08
Don't Waste Your Money with Circuit City or Firedog
by beachbum31
My story is pretty short, but frustrating... I bought a Samsung 46" 750 flat screen tv, Sony Bluray 350, 2 Monster 700 HDMI cables, warranty, Firedog installation Service and Delivery for about $3800. Circuit City delivered the TV a couple of days later and I setup my Firedog appointment to install the TV above my fireplace then connect it to the Bluray player. Firedog came to my home on 9/3/2008 to install the tv and Bluray. The first problem was that Circuit City did not sell me the same mount that they showed me in their store. I got a Verge mount, which is junk. Aside from that, I now have 8 large holes in my wall because they tried to mount the TV and said the plug was in the wrong place, so they needed to remount it higher (hence the 8 holes). As they were tilting the tV downwards, the top right bolt fell out and the TV started to come loose. He remounted this bolt which is now bent and not flush with the wall. After calling both Firedog and Circuit City, they want to charge for the correct mount, de-installation and re-installation of the TV. They both guarantee 100% satisfaction...yeah, right. I have pictures of the job if anyone wants to see them, just e-mail me.
Bottom line...don't buy from there and if you do, spend the extra money to have a professional install it for you.
- Pros: None
- Cons: Quality of workmanship is terrible. Extra costs to make you happy.
05/26/08
Hands down the worst post sale customer service ever!!!
by GoodLife74
I won't regale you with my own testimonial of a delivery that was canceled, yet I was charged for just the same. But here's the best advice I can give you when purchasing from these guys:
-Never do delivery
-Never do installation
-Never buy anything that may require a return
That does narrow it done a bit but trust me on this one.
The Details on Circuit City
Save Money:
Check Circuit City's website for weekly deals.
The Extras:
Same-day installation for car audio systems is guaranteed.
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