Holiday Inn Express Raleigh-East

Doesn't Recommend

vreview

Joined 3 years ago

Don't bother unless you're on a strict low budget!!!!. There are nice amenities such as the fitness center, and the free breakfast, the microwave in the room and a small fridge.

The rooms smelled horrible. The linen was not clean. It smelled like old dirty clothes in a clothes hamper.

My experience with the check-in person was horrible. She was rude and did not take time to listen to my concerns or questions before cutting me off as soon as she could. Poor hospitality. The night auditor was better.

I actually haven't eaten the breakfast yet as it will be ready in a couple of hours. I am awake because I can't sleep because of the smell and I've already purchased the room, but we are changing hotels tomorrow!

Did I mention the horrible stench!!!

Also, I had a non-smoking room and it smelled like someone next door was smoking or like someone was walking down the hall smoking. The walls are paper thin. That's the other reason I'm up. You hear everything and I guess smell everything too. Not exactly what I need when I have an interview in the morning. I just hope the free breakfast will be good.

I am severely disappointed. You never know what you are going to get when you book over the phone. I will never stay at one of these hotels again, if this is the norm.

Recommends

Robyn Galbos

Joined 10 years ago

Budget-minded travelers appreciate amenities like complimentary breakfast buffet and a kids-stay-free policy.. In Short
Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. In addition to the Kids Eat and Stay Free program, Holiday Inn Express offers amenities like free high-speed Internet access, in-room data ports and cable television. Upgraded showers feature multi-function shower heads, curved curtain rods and upscale bath products. A complimentary breakfast bar is available with warm cinnamon rolls and 100-percent Arabica coffee.