Raleigh >Mpg Professional Automotive
MPG IS AWESOME!!!!!.
I can't say enough great things about MPG and every guy who works there. I happened upon them 15 years ago when I was having problems with my beloved Honda Civic. My car was having a problem that was intermittent, which could be difficult to diagnose since the problem was random. I found MPG in the phone book, called them and explained the problem. I ended up spending about 20 minutes on the phone with Mike, one of the owners, as he told me the things it might be. I was immediately sold on taking my car to this place because Mike was willing to take the time to discuss the possible problems and options for my Civic, he was incredibly knowledgeable, and I felt that he must enjoy his job, therefore, I imagined that he would do a great job on my car. My thoughts were exactly right. I took my Civic in and Mike encouraged me to let him try the least expensive treatment for the problem. I was very impressed that he didn't try to sell me the most expensive repair, and I was even more impressed because his idea totally took care of the problem. I even wrote them a thank you note to let them know how much I appreciated their service. That was 15 years ago and I have since developed a great professional relationship with them. When my Civic had to be "put to rest," I decided I would never buy a brand of car that MPG doesn't work on; that's how much I trust them. I have referred a few people who also have cars that MPG will work on, and everyone has been just as pleased as I am. MPG also uses only factory parts specific to your car, rather than your random service station who will use whatever fits. I am a single woman and very much value their honesty and accommodating nature. They know me when I call on the phone to make an appointment and that makes a customer feel valued. What can I say - I love these guys for so many reasons and highly recommend them for anyone who values great customer service, not being ripped off, and for supplying service that is right the first time. If they needed a poster child, it would be me!!!
Posted 09/09/09 | Report Abuse
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The most knowledgeable, professional, and helpful automotive business I've ever used.. Time and time again their expert advice and honesty have been so helpful in the maintence and repair of my car. I would highly recommend them to anyone who drives the cars they specialize in.(Japanese)
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