Raleigh >Food & Dining > Courtney's Restaurant
i give up. cannot tell you how many times I've met people here - for business or just social - simply b/c it was a convenient location. I didn't mind that the food was blah. But when I left 3 messages for the manager to contact me about a complaint I had, and never heard a response, that's where I draw the line. Applebees and Pronto Pasta are just as conveniently located, so I won't ever be back at Courtneys. You are history for this guy!
POOR, POOR SERVICE. We visited Courtneys after church and were greeted comfortably by hostess. But, when the hostess returned with our drink order, my coffee cup had a dark, red lipstick stain which was not mine. A new cup was returned without a problem.. Our true problem was with the waitress and our order. For certain, i ordered a pancake w/pecans but she returned with a Belgian waffle. We discussed that the order was wrong, but i was very hungry, wanted to eat with my husband and agreed to just eat the waffle. The bill returned with the waffle vs. pancake price and the manager refused to change it!! He took the side of the waitress without even considering she was wrong and put our order in correctly. We went back and forth with the manager with no avail, not even changing in the name of "providing quality customer service". Just poor service, poor food, poor management!! And this was our second chance with Courtneys - after a hair in food concern and the management did nothing. So now we are DONE, vowing to never return and from the other reviews, we are making a great decision!
Raleigh's Best Breakfast. My wife and I look forward to our infrequent visits to Courtney's. Distance and time limit our opportuity to have Breakfast there as often as we would like. We have always found the food to be excellent, the price reasonable and good service. We have and would highly recommend Courtney"s to our family and friends.
Good Food. I've been here for lunch several times. The food is generally pretty good, the prices unimpressive, and the service usually okay. The reason I don't recommend this place is that I've gotten a sandwich that was missing bacon and a breakfast meal where the "side of fruit" consisted of an orange slice. When I questioned the waitress, she just said, "Yeah, that's fruit."
I think the food was delicious! Loved the waffles with the hot syrup.
Lots of food for the money and reasonably priced.
Also, the waitress, Ashley was very friendly.
I will be back for more.
A little thrown back.... We drove all the way out from Wake Forest to dine at Courtney's and were thrilled that there was no wait when we arrived. Now I see this was clearly due to the service and not luck. We were a party of 4 ready to spend nearly $60 on breakfast and were told that we would have to wait or sit at 2 separate tables. There was a table for 5 to the right of the server station, set and ready to go, but we were told we couldnt sit there since we were a table of four. The manager (who wouldnt come out, but instead talked through the servers) refused to allow us to sit there even though I am clearly pregnant, we had an elderly man with us and a small child. The extra room would have been welcomed. I let them know that we each are frequent diners and the revenue that they would lose was not just from that particular day, but we were still refused service. The breakfast there is only decent at best; service is generally not great, but terrible at this particular visit
Great food, great service, great prices!!!!. I have eaten at Courtneys serveral times recently for brunch. Very quick service, ample portions and delicious food. Highly recommend!!
Good Food. I have been here on two occasions - a Saturday and a weekday! The food was delicious and the servers and hostess were very friendly and quite attentive! Without hesitation, I would recommend Courtney's!
Former employee. I am a former employee at Courtneys. I have worked at many restaurants as a server. I didn't leave there on bad terms but I was just so disgusted with the way the owner Jeff ran his business, that I decided to leave. I certainly can understand being frugal especially in this economy, and trying to stay on top of waste but I have never experienced just out and out cheapness. The first thing that really disturbed me was that we ("the servers) were told to "recycle" the coffee. We serve coffee in carafes and if there was any left after the customer left we were told to pour it back into the coffee machine. That is against the health code. I have never worked at a restaurant where I wouldn't eat the food. I wouldn't eat anything. Even the pancake batter was days old. Pancake batter should be made fresh everyday. I would never touch any of the meat there. It is old. So old it looks shiny and iridescent. I have been told to serve tuna salad and chicken salad that smelled bad to me. I didn't and tried to explain to the manager that the money they saved trying to sell that isn't worth their reputation. It doesn't seem to matter to them. I felt I should write because if I were a customer I would want to know. I don't want to hurt the servers there because I know they could lose business by me writing this review and it would hurt their tips. It isn't like I want to hurt the owner either because I dont hate him, I just think he is extremely cheap and he is endangering the public with bad food. I just think this is no way to run a business and in all my years working in the restaurant business have I ever seen this.
Good food, good prices, good service. I think the other reviewers are crazy. The food is good. The portions are very large. The prices are good and the service is friendly. It is a great place for families to go.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Courtney's Restaurant on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.