5019 jackson king road, Willow Spring, NC | Directions 2759235.569759 -78.632160
Mon-Fri 8am-5pm Sat 9am-4pm
Great people that did a great job – I had them fix my 2008 Maibu that was hit hard in the front right quarter. This scared several companies because the engine needed to be removed. These people got it done.
I also had them fix a problem on a 2007 Nissan Altima that another shop screwed up( the paint was bubbling on the bumper). They fixed someone else's problem at a reasonable price. Good work, Reasonable, Good People
Beryl Automotive and Collision HAS MOVED – Business IS CLOSED! Business has been closed for months!Please direct all inquireries to owners wife at 919-271-9693. Sorry to all our customers Chip suffered a stroke and can no longer assist you with your mechanical needs for body repair. I am so sorry that we can no longer assist our very faithful clients(and long time friends). God Bless
Fast professional service – Friendly professional people. They fixed the front end of my car in about a week. Most other shops told me it would take 4-6 weeks. Beryl Automotive and Collision saved me a lot of time and money. Thank you Beryl Automotive and Collision!
bad experience – I took my car to beryl auto and collision , for their special paint job price , I guess you get what you pay for , the paint is peeling off , the color didnt match , clips and screws missing . the car was filthy after they were done with it ... looks worst than before .
The special paint job price deal of a full repaint for $700 was a flop. No one actually brought their car in for the special deal.
This is just a disgruntled employee who's quality and punctuality was severely lacking and was let go for lack of productivity.
The materials and methods used for the special paint job deal were not altered in anyway to deplete the life of the paint job. the special price was created by not including additional body work and cutting profit margins very low
This shop is not the best – Beryl auto and collision , is a place where you dont want to take your car , the shop is filthy and messy , so expect your car to be the same, lack of professionalism, they are not certified... if you love your car , look for another option.
horrible experience – I am upset with them for many reasons. First, if the job was not a 2-day job, then they should not have lied and repeatedly promised me. Second, the parts needed were clearly listed in the written estimate, but they had the wrong parts and delayed the repair work even further. Third, there was lack of communication everywhere. I was not informed of the vehicle's progress on Tuesday (the originally promised date) or Wednesday until I had to call them repeatedly. I was not told about the incorrect parts until Thursday when my car was supposed to be repaired. The technician blamed the person who wrote the estimate for not pointing out all the places that needed work, so my car was not completely fixed. Fourth, the written estimate included all the repairs, but not all of them were done the first time. However, I was charged the full amount on Friday when I picked up the car. How could the body shop charge me the exact amount listed on the written estimate when less work was performed? I suspect that they over-charge the customers on a regular basis. Fifth, the technician simply did not pay attention. The places needing repairs were visually obvious. Even if the person who did the estimate did not tell the technician where the damages were, he could have seen them with his own eyes if he had just looked. I find it hard to believe that he would fix the damages that were merely a couple of inches away and not fix these ones that he missed. Finally, the attitude of the clerk was not pleasant at all. I felt that she was treating me like I was a trouble-maker. When in fact, the faults were at their body shop.
Complete lack of skill and professionalism – I had a minor fender bender on my car and was directed to Beryl Road. I found their quote to be very reasonable. I guess you get what you pay for though. The work needs to be redone.....the paint doesn't match and only a short time later some of the parts that were replace on the car are falling off. I had several issues with this company through the entire process. Their lack of professionalism and skill guarantees that I will never take another one of my cars to them or recommend them to anyone. In fact, any time someone needs body work I mention them as a place to NOT go. I hope this company becomes a victim of the economy and shuts down.
I have never met this customer nor have I had any complants. When I try to email or google it comes back as unknown! I am the owner of this company and have always responed to any and all complaints. I can PROVE that they have never been a customer! I did seem to upset a competitor as I turned them in for not having a business lic. therefore they pay no taxes(like the rest of us)
Honest, Friendly, Low-Pressure: a customer service trifecta! – These guys are great! I found them via CitySearch last year, and now they're the first guys I go to when my car is unwell. Their prices are reasonable, their service is excellent, and they give you as many options as they can, no pressure.
My Focus is having more problems with its alternator. The guy at Beryl was getting ready to rebuild the thing when I told him I just had it replaced last year. He asked who did the repair, and when I said /they/ did, with a part I bought from AdvanceAutoParts, he immediately said "Oh! You're probably covered under a lifetime warranty!" and promised to call AAP and find out. He could very easily have charged me for a replacement, and I would never have known I'd had an alternative.
An honest mechanic! Imagine that!
quick personal service – I took my car here base on the recommendation of this website and I have to say I couldn't be happier. my 95 Honda Accord's front end was smashed but they got the job done a day earlier than they had estimated and the paint matched perfect. I highly recommend them.
Customer friendly and service oriented body shop! – My experience with Beryl Road Automotive & Collision was very pleasant. They delivered as promised. Cherly manages the business in a very professional manner and its all done with a smile. She worked with me and was willing to go the extra mile in helping me control costs and disruption. Beryl Road Auto works on Saturdays which is an added convenience. Kudos to Cheryl and Beryl Road Auto!!
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