Crossroads Ford Inc.

09/26/06

Worst Service Department Ever

by magirl

We have had our 2002 Ford Explorer with 50,000 miles in the Service Department ever week for the past three weeks. We pickup the vehicle and the problems are not fixed. I swear they do trial and error diagnosis. Each time the same syptoms have a different solution at a cost.

Avoid Fords. Avoid Crossroads Ford Service Department.

• Pros: Convenient Hours
• Cons: Horrible Service Team

09/19/06

Evasive sales manager (Greg) in used cars

by squeak777

I called reference a truck advertised in the newspaper and spoke with the used car/truck mgr. I asked him about a warranty on used vehicles and he said they did not give one, but I could purchase one. I told him that other dealers I have dealt with in the past normally offer a 30 day warranty on newer used vehicles. He stated they did not as they are such a high volume dealer. He was evasive on some of the other questions I asked. He kept saying, "come on in and we can talk about it". I found the same type vehicle I was inquiring about at another dealer for a cheaper price and a no cost 30 days warranty to got with it.

11/28/05

DEALERSHIP IS A FRAUD!!!

by jr_motorhead

Took my Trailblazer in for one of their GREAT DEALS...What a joke!!! They offered me $4500 less than trade in value for my truck!! Then turned around and gave me their grand deal. Marked their vehicle up to sticker price then took the $5000 rebate off which the dealership keeps. You get a better deal going to another dealership and haggling a little..Plus will get a lot more for your trade...Went to a dealership in Graham and got a lot more for my trade and a better deal on the SUV...Don't buy into the TV hype...Their is a reason they can afford to advertise so much!!!

• Pros: None
• Cons: Pushy Sales, Horrible Deals