09/20/08

Best Florist in the Triangle

by cobramomnc

I have been a very long time customer of Fallons and they just keep getting better. Their Friday 2 for 1 sale on fresh flowers is unbelievable...what a deal and their flowers are very fresh. Everytime I go in the customer service is always fantastic. I would recommend them highly. My friend had her wedding done by Fallons and what a beautiful job they did. Great Place!

• Pros: Fresh Flowers, 2 for 1 on Fridays, Great Service
• Cons: Get there early or selection can be thin

12/18/07

Flowers and Scalping?

by farzanegan

I'm not sure of their flower services, but I was appalled that someone there (I assume it an owner since they used the Fallon's email address) was scalping products on Craigstlist- specifically Wiis, marked $175 over retail. Since they used the @fallonsflowers(dot)com email address, it is relevant.

Since there are many floral shops who stick to selling Flowers, I'd stay well away from Fallon's.

I have copies of the posts and email correspondence: to wit(

Email <email@fallonsflowers(dot)com>

date Dec 18, 2007 9:22 AM

subject Re: Fallons is a scalper?

Reply

My apologies....this has nothing to do with Fallons however, I did use my email address from Fallons which is where I work...After standing in line from 4 in the morning I think the price is justified....)

My take: I do not believe it to be so- people who stand in line for Christmas gifts should be doing it for people they really care about- not to make a buck. And to do it from a floral shop, with the company email system is at minimum a conflict of interest, and more relevant a show of poor business acumen by a desire to screw over shoppers.

Update: The person who posted the ad is Frank Campesi, the manager.

• Pros: They have flowers- and side businesses
• Cons: Attitude reflects desire to rip off customers by any means

03/04/07

Best Customer Service!

by yankee21

I am extremely impressed with the fantastic customer service I recieved today, I only wish I got the woman's name. I was in a crunch and desperately needed flowers for my mother-in-law, I ordered the flowers over the phone and was amazed with what I recieved! It was the most beautiful tulip arrangement I have ever seen! The woman with short blond hair helped me out and its as if she read my mind as to what I was looking for. Great service, great selection, great price!

• Pros: Customer Service, Floral arrangement
• Cons: None!