Raleigh >Royal India Restaurants
Never Going Back....
My family has been eating at Royal India for at least 10 years. In the past two years or so, we have noticed an alarming change in the quality of both the food and the atmosphere, but we were always willing to give them another chance. Today was the final straw and we will never return to Royal India.
We went to the lunch buffet on 12/24. The restaurant was virtually empty, but we were directed to a table directly next to two people who were clearly unhappy to have us so near. Ok, not my problem, but it did make things uncomfortable.
We went up to the buffet, where we all had trouble locating clean plates. Most of the plates had pieces of rice on them and other plates were clearly greasy. Now, let me say here that I'm not the pickiest about cleanliness, but I draw the line at eating off of dirty plates.
Most of the buffet items were not the proper temperature - they were cool to cold (they should have been hot). The sterno heaters did not appear to be lit, which could explain the problem. They no longer provide naan bread on the buffet.
The food was oddly overly spicy and bland at the same time. The wait staff brought a basket of nann to the table. They had attempted to "revive" at least three pieces of the bread by quickly frying it in oil (never had that before!). It was stale, cold, and greasy. There were a couple of ok pieces of naan (soft and delectable), but overall it was disappointing. The butter chicken was really strange since the chicken was very bland but the sauce was very spicy.
During our entire visit, the owner was talking loudly on his cell phone. He was sitting at the back of the restaurant, but he talked so loudly that you could easily hear him at the buffet line. He really needs to remove himself from the dining area when conducting business. I do not need to hear about his problems...
After this visit, we all decided that we would rather try other Indian restaurants in Cary, Morrisville, or Brier Creek, which is very unfortunate since we used to rave about Royal India to everyone. We will never return or recommend Royal India ever again...
Oh my... Decided that we would try the pricier Royal India in hopes getting something that was out of sight. That was not the case. I ordered a Lamb Madras and the wife had the Lamb Curry. The difference between the dishes here and Taj Mahal is day and night. Different look, taste and consistency than anything I've had before. Not even close to what we were used to and to be honest it's almost inedible. I would much rather have had a homemade Patak's curry... really.
I don't understand why this place gets such good reviews. We didn't eat in the restaurant, so I don't know about the ambiance. But we got take out--three entrees, two orders of samosas, and two orders of bread--and it cost $70!! That would have been fine if the food were exceptional. It's really difficult to get great Indian in Raleigh, so we had our hopes up. I got palak paneer, and when I opened the container, there was a skin formed on top of it, and the cheese was green from being in the spinach for so long, so I can only imagine that they served me leftovers from perhaps two days previous. Furthermore, I got sick that night, and the Indian food was the only culprit. Another person in our group got curry chicken, which is usually made with white meat, but this had dark meat with gristle on it. My husband got aloo gobi masala, and that too was not fresh, and he also got sick. I've eaten at a lot of Indian restaurants in my time, and I've never had an experience this bad. I can't believe they have the nerve to charge about a third more than every other Indian place in the area and then serve their customers leftovers. We will NOT be giving this place another chance.
Great food and atmosphere!. We ate at Royal India last night to help me recover from my disappointing experience at another local Indian restaurant last weekend (see my other reviews). The service was prompt, the food tasted good, and the portions were decently-sized. We had a mixed appetizer platter, which came out promptly. I think we got about 13 or 14 pieces, including tikkas, samosas, and pakoras. The were hot and delicious. I would have liked more spice(flavor, not just heat) in my Chicken Curry, but it was still enjoyable. My husband enjoyed his Chicken Tikka Masala. We didn't experience the service issues that others did. All the food came out quickly, and our waters stayed filled. We didn't experience any excess chatting from the servers, but we don't prefer that anyway. We will definitely be back!
Owner was rude.
My wife, 2 kids and I went here for Father's Day 2008. We've only been here a couple times in the past. I looked them up online to see what time they opened on Sunday and if they had a buffet on Sundays. The website listed the buffet at $8.95. Turns out they have a new site which doesn't list as high in search engines as the old site. Of course the buffet is actually $14. This is not the problem. The problem is that when my wife tried to help the owner out by telling him they have a site online that lists incorrect information, he proceeded to openly argue with her. He practically called her a liar in front of me and our kids and other customers waiting to pay behind us. We had no intentions of getting a reduced price. We were just letting him know. Instead of saying he'd look into it or something like that, he became rude and confrontational.
We won't be going back again.
great food, great service, wonderfull resteraunt.. i've been eating here scince i was little, and i must say that the food here is superb. the best indian resteraunt in raleigh by far. i aspesially recoment the chicken korma kashmiri. all of my family and friends love the great food and wonderfull atmosphere at royal india, and the staff are some of the nicest people i've ever met. i can promise to anyone that they will absoulutely love this one of a kind resteraunt.
Good Dinner. The dinner is good. The bad thing about the restaurant is that the lunch is leftover food from the night before. They have scary pictures on the wall.
Amazing Indian Food. I went yesterday with a dear friend who is from Maharastra in India. She is a phenomenal cook, so I assumed that if she would eat there, then it must be great! Sure enough, the food was amazing. I've been to a few other Indian restaurants in the area and this one is the best. They look like a hole in the wall from the outside, but inside is very nice. The staff were unbelievably kind - they brought my son freshly cooked naan right out of the oven and torn into small pieces! How thoughtful they were! The service was excellent and the food was amazing. I ate a little bit of everything, but the vegetarian hot and sour soup and curried goat were by far my favorite. I can't say enough good things about this place and I will certainly go back!
Dinner at Royal India - Amazing.
Visited Royal India last night for dinner. It was wonderful. We have been several times since my son became a vegetarian. Everything we have tried was delicious. I usually have the Butter Chicken, I tried a different chicken dish and loved it. My son had Palak Paneer (spelling) - he always has that spinach dish.
We also love the appetizers. Have had Vegetable Somas (sp) but last night tried # 1 on the appetizers - it was a cold dish - with chickpeas & potato's - LOVED IT. We also love the bread & Indian Tea after dinner.
We have been for dinner 3 times or so - many more times for lunch - the buffet is very good. I think the tandoori Chicken is a little overdone - sitting in hot pans for a long time - so i usually don't get any - but everything else is yummy.
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