Raleigh >Royal India Restaurants
How is this place still in business?. Royal India has to be the blue print for the worst restaurant EVER. Bad service would be a compliment in that you would have to recieve service to rate it. The plan was to try the buffet in order to sample multiple dishes. After looking at the empty restaurant and then the beaten buffet which I can only describe as heat lamp food in fancy pots we opted for the menu. We never have a problem with paying a price for good food. Royal India hits on all cylinders with poor food, low quality, small portions, not cooked through meat and all this for a premium price. So we have food, service, restaurant in general ALL sub-par and inedible.
Terrible. Happened to drop in with hubby and child for lunch. We were not greeted at the door by anyone at all. The owner was on his phone and appeared to be inconvenienced by our arrival despite having other patrons in restaurant. While on his phone motioned for us to sit at a table. The food on buffet was cold and almost empty. Our 'server' was terrible. Don't ever go here unless you plan on being over charged and treated terribly. I will never go back to this place again. They are completely unfriendly and I would rather give another Indian restaurant in the area my business.
average food with ridiculous prices.
(the review below is an edited version of the very acerbic one i wrote before - a rereading exposed it to have a lot of information that was not factual)
We were a group of 7 (4 indians) and we made the mistake of not reading the reviews carefully before choosing to go to Royal India. The overall ratings for Royal India seems to be high but the restaurant doesn't stand up to it.
The interior looked pretty decent but the prices are very high. It cost our group of 7 upwards of $260.
We ordered two starters - aloo tikki and some kabab. the portions were tiny. Each starter is good for no more than 2 - but they cost twice as in other places.
Main course was "Royal Feast for two' (~$60), Chicken tikka masala ($16), Chicken korma ($16), another Chicken entree ($16), Baingan barta, Chicken Biryani, Veg Biryani along with 5 rotis ($3 each) and ~3 naans ($6 each). The portions were decent this time but most of the chicken dishes tasted the same. The biryani was below average. However the tandoori chicken was decent.
The waiting at the tables makes you uncomfortable. The waiters - one lady in particular - keep visiting your table asking 'are you finished?' wanting to clear the tables.
The dessert portions are average. The complimentary tea and gulab jamuns they gave weren't anything to talk about.
Best Indian Food in Raleigh. This is seriously the best Indian food in Raleigh. The food is great and the service is great. What more could you ask for? The lunch menu is great for sampling different dishes, but I prefer to go for dinner and get larger portions of my favorites. Love the samosas, naan, and butter chicken!
Best Indian Food in Raleigh.
I have a million positive experiences here in the MANY years I've been going here. The staff always remembers us and they know what I like even so they (without my asking) bring me the things I like (even if I'm just having the buffet and they don't happen to have them on the buffet at the time). I remember on either my or my friend's birthday we wanted a bottle of champagne and they only had super cheap and super expensive options so the owner sent someone out to the store to get a midrange one...lol.
The food is ALWAYS excellent, the service is ALWAYS excellent. The owner never fails to speak to us. The food is SO delicious and perfectly spiced that even if it's not right off the stove (it IS a buffet) or one of the sterno cans is run out that it's still better than many other options in the area.
I suppose (like any restaurant) that if you're really LOOKING for some detail to be inperfect that you could find SOMETHING (like stains on the chairs...it's a restuarant...where they use lots of yummy and colorful spices, get over it), or dirty dishes (though I must say I can never recall seeing that myself) .
Someone wrote: why would you go when the buffet isn't out and my only thought there is though they do rotate what's on the buffet and it's never identical that there might be a specific dish that you want that isn't on the buffet when you do (i.e. Dum Aloo Kashmiri...one of my favs).
It's a great place for vegetarians (which I am) because they have everything clearly labeled and on the buffet the majority of the items are vege, not the other way around.
I love this place and I have the feeling that the people that have written bad review just can't be pleased.
Best Indian in Raleigh. Been a customer for a few years. The food is what keeps my wife and I coming back. Best in town and we've tried them all. Ram (the owner) has always been great and the serving staff do a wonderful job. The more trendy Indian places in town simply can't compare with this food. You won't be disappointed.
Awful food and disgusting seating. This place used to have good food back in the 90's and has definitely lost its charm over the years. The food, prices, atmosphere and service have all gone in the wrong direction. My brother and I just ate there yesterday after several years (we never went back after our previous bad experience until now) and we were truly disappointed with the food and atmosphere. The chairs/benches were stained with food and drink spills from many years of service. The food was horrible (the naan was average) and tasted like it had been cooked a few days ago and reheated. The owner is kind of like a bully when he comes around your table to ask how the food is and decides to speak to us in Hindi since we are Indian; little does he know, we don't speak Hindi at all. The previous time we visited this place he overcharged us for our meal by a few dollars for something the server never brought out to the table; even after the server admit it that we never received the item, he STILL charged us for it since we "ordered" it - yes truly doesn't make any sense. I definitely would not recommend this place to anyone looking for Indian food; sorry but I don't have a recommendation of any other at this point but I am very confident there are better options than this place.
Never go to this hotel.. Been here today for lunch buffet. Nothing is good about it except water. It would be waste of money.I am just wondering that how could this hotel got more than one * rating.
DISGUSTING!. Yes - there really were flies buzzing around! The food was cold, the rice pudding (Wait, is it pudding if it's watery and sour?) was disgusting! The service - if you can call it service - consisted of having to ask for a drink, (besides the warm water that was served at the time we were seated) and having it refilled with ice so that the first soda was slowly watered down. Come on, for the $2.50 they charge for that soda, you would think the least they could do would be to bring a new glass of new soda, not ice cubes from a pitcher that was sitting on a shelf. Oh, and speaking of the ice and soda! Read the sanitation reviews on the Wake County site - (I wish I had BEFORE I went!!) - they had MOLD, yes MOLD on the drink dispenser! Hmm, I thought it tasted funny! Luckily, I only took one sip - couldn't get the waiter, or whatever he was, to bring me another. I didn't - couldn't - eat much of the cold food. It was disgusting. Needless to say, I won't be going back - I only went because my friend wanted to go and try the indian food. Ah, now we know - and hopefully you - the person reading this does too! This place really, truly needs to close down, clean, remodel and, almost forgot, get new owners and did I mention CLEAN!! Oh, and be careful where you sit, some of the chairs are kind of rickety and stained. It's really a filthy place. Too bad I can't give a NEGATIVE rating - one star really is too high for this gross place. Oh, and IF you decide to go - check out the restaurant's website! It's funny really! You'll be wondering, like me, if all of the celebrities pictured really have eaten what you just ate, sat where you just sat and still shook hands with the owner? Ha! I think not!
Nothing royal about it. If the portraits of royalty on the wall could speak, then they would probably say, “Why so many stains on the dining furniture? And can I please have another knife, this one is dirty!” What a wreck! This place needs a makeover bad. The slime…I mean cuisine served here is just micro waved American takeout trash, instead of the palette pleasing meals commonly associated with Indian restaurants. The butter chicken was very soupy, greasy, poorly cooked, and lacking in flavor which is very strange for Indian food. Indian cuisine is most known for mild and hot spices, and distinct flavors from various regions. I played it safe for lunch, and stuck with vegetarian dishes, like salad and chickpeas. Mango chutney was a pleasant sight to see, but also un-appetizing and ill-prepared. My final bill plus drink equaled around $12.50. My suggestion is for that cost, please ignore Royal India, and please visit the Subway situated next door. I really cannot say much for the service either. The two gentlemen, and one lady seated me promptly, kept my sweet tea full, but I sensed they were burnt out, and watered down just like the food.
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