Raleigh >Sunflowers Sandwich Shop
Food Great, Service Not So Great.
I LOVE the food at Sunflowers. They have very inventive and healthy items and the best vegetarian sandwich selection I know of in the area.
My problem is the service and some of their policies. I am also a local small business owner (non food related) so I am very observant when it comes to customer service. Every time I leave Sunflower I usually think it will be my last visit due to some frustration I have with the place. I assume they have been in business for a long time so they think that they can keep doing things in the quirky way they have always done them. Well, all businesses have to evolve to remain competitive ....and eventually take credit card ;). My thoughts about the service:
*Very long waits at lunch time. Usually just one person working the register and often the line is all the way to the front door. Not a good place for hungry kids at lunch.
*Cash only. Most people use debit/credit cards these days.
*Close at 3:00 and as another reviewer mentioned, if you get there 10 mins until 3:00 you will probably be told that they are closed and cannot help you. This has happened to me 3 times.
*Drive through Window (kind of) - they have a drive though window but only if you call ahead with your order. If you do call ahead, you will be told that your hummus in a pita will take 25 mins. to make. When you get there, you may have to wait longer. How about having a simple menu - or boxed lunches - available as a quick option?
*Customer service. I hate to generalize that all of the staff is rude because I am sure this is not the case. I have had several experiences with the person at the register or in the drive though to make me take notice of their indifference and lack of customer service skills...especially as compared to other Raleigh establishments.
In all, food is great and it is a good place to go if you have cash on hand, lots of time to wait and don’t mind being treated like they are doing you a favor by just being open.
I've used Sunflower's time and time again to cater our office's events and they've been absolutely wonderful! Everyone I've talked to over the phone has been helpful and courteous. In addition to their great customer service, they've got exceptional food. Their sandwiches are flavorful, healthy, and have always gotten rave reviews from our staff.
Sunflower's has always delivered quality, delicious food at a great price.
What a disappointment. I have heard great things about Sunflowers and being a vegetarian, I was excited to try it. It only takes one bad apple to spoil the bushel, though. The girl at the counter was RUDE to my friend and I as we attempted to order. We saw the "OPEN" sign in the window and walked in at 2:55, blissful they were open, in fact. We didn't even see the hours on the door. As we attempted to order, she rudely told us things on the menu ran out earlier in the day and then mentioned they were closing in five minutes. Well, at that point, I did not care to order while she continued to cop an attitude with us, but my friend hadn't eaten since breakfast, so he ordered. My friend and I are both business owners in Wake County and know the importance of CUSTOMER SERVICE. If I've had a long day, I still smile when the last client walks in the door. THEY did nothing to deserve attitude from me. She should be ashamed of herself; she is, after all, representing Sunflowers to the public. Clearly, she feels jobs are a dime a dozen these days. Or, maybe she can get away with it there because she knows somebody personally? Perhaps she's one of those young people who likes to depend on others for her livelihood. I certainly didn't become a business owner by treating people rudely. I have many contacts and will STRONGLY recommend that people avoid Sunflowers due to their rude, young, inexperienced staff who should be working in the BACK, away from the public. I have NO idea what their food tastes like, and it doesn't matter. She ruined the whole experience for me.
Great food but bring cash. I love the wonderful atmosphere at Sunflower's. It's homey and artsy. The food is fabulous. It's got a wonderful selection of vegetarian food which is perfect for me and my family but also has a good selection for the non-vegetarian. It's a easy walk for lunch from downtown but expect long lines during the week and remember to bring cash or check. Sunflower's does not take credit or debit cards which is the only down side. I don't mind waiting for the food - it's worth the wait, but I hardly ever have cash anymore so I usually have to plan before I go there.
Real Review: Great Tuna Melt!!.
I found Sunflower's on Citysearch one day looking for a good sandwich shop. I am from New England and have had a very hard time finding good sandwiches in Raleigh. By good sandwiches I mean something more than your basic cheap turkey with stale white bread, no taste provolone cheese, plain mayo and mustard.
I do however love the taste of a quality sandwich with fresh artesian breads, garlic mayo, peperjack or strong cheddar cheeses followed by quality meats (Boar's Head) and fresh juicey veggies. After reading the 3 reviews and not really finding anything relating to how good Sunflower's sandwiches are I decided to try the place and then write my review.
Sunflower's is located on Peace Street next to Peace college. The atmosphere was relaxing and comfortable. Seating is available inside and out. I chose inside. Their menu has two sides one for vegetarians and one for meat lovers. After examining the menu I chose to order the Tuna Melt. I placed my order and after 5-10 minutes I was enjoying my sandwich.
The sandwich came on toasted Rye bread with lettuce, tomatoes, cheddar cheese, guacamole and a tuna salad mixture that consisted of tuna, relish, mayo, mustard, and chopped up hardboiled eggs. There might have been more but that is all I could taste or see. My first bite was wow!! what a great variety of flavors, all working together for a tasty sandwich. The sandwich came with basic chips and a pickle. Over all I would give this sandwich an 8 out of 10. My only complaint of the sandwich was the tuna salad mixture was a little watery from the mayo I assume. I work close so I will add this place to my lunch list so I can try their other offerings.
A favorite for the downtown lunch crowd..
Convenient for the downtown lunch crowd, yet worth the drive for anyone. Good homemade sandwiches, soups, salads and desserts served in a pleasant, homey atmosphere. Plenty of vegetarian dishes, including the "Skinny Ben" and "Hummus Among Us". There's a basket of toys and magazines for the small fry.
New location and expanded menu. Sunflowers moved to a new location in 2005, it is beside Peace College. The new spot gives them more space, a bigger menu and longer operating hours. All their old favorites are still there, along with new, and fresh salads and entrees. I had a wonderful salad there with pears and baby greens and nuts, with a great salad dressing on top. It's a great place to "meet the girls" for lunch.
Excellent food, creative menu. I love going there for lunch. They have a very wide variety of sandwiches and salads, and the food is made just perfect, with just enough and not too little of everything. the decor is adorable and vintage like. it's wonderful, and everything is great about this shop!
Great lunch spot!!. Sunflowers is an old Raleigh favorite. I always find a lot of local artists eating there--and the restaurant itself hosts a display from a different local artist each month. Their chicken salad is so fresh, and is loaded with hunks of chicken and red grapes. The salad plates are dazzling. I always enjoy their lemon tahini dressing. Don't pass up a slice of Sunflower's homemade cake or a cookie for dessert!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!