Amazing service, quality.
We walked into a decently crowded Marsh Woodwinds on a Saturday afternoon with an underperforming clarinet. They took us right away, and instead of writing up a work order and telling us to come back in a week, Peter talked us through the problem, helped diagnose several things that could be improved, recommended a different reed, worked on the instrument for about a half an hour, and replaced a few worn-out parts. He did an amazing job, and I would be embarrassed to say how little he charged. The service was so good and the price so low, I felt like we had been transported back to the 1950s. It was probably the best repair experience I have had in the last 20 years.
Old-School Service and Courtesy.
I first went to Marsh's on the advice of the middle school band director when my daughter's clarinet needed emergency surgery. Three additional band kids later, I am a die-hard fan! Rodney and his staff really know the music business and are there to serve the local music community - students, performers, and instructors. The place is cluttered and homey, and the repair staff are the best anywhere. Retail supplies inventory can be sparse, but the instrument repair service is superb, and priced ridiculously low. And the advice is free! Check out the upstairs room, if you want to be a real insider.