Raleigh >Food & Dining >
Bakeries >Edible Art
3801 Hillsborough St, Raleigh, NC | Directions 2760735.794134 -78.688424
M-F: 10:00 a.m.-6:00 p.m.
Sat: 10:00 a.m.-5:00 p.m.
Pretty cakes, NOT so pretty taste. – I purchased a birthday cake this past week & as pretty and pricey as it was, I wished I would have asked to taste the cake first. We had vanilla with chocolate icing, it was very, very dense (heavy!) and tasted like...nothing, it was truly flavorless. It was almost doughy like, as if it wasn't cooked long enough as well. Next time I'll use Nantucket Cafe, as their desserts not only look beautiful, but are scrumptious too.
Beautiful cakes, great service – I was really surprised to read negative reviews of Edible Art. I've been going there for years, and have always had a great experience. Everyone I know loves their cakes, both for the way they taste and for how beautiful they are. Just like week I got a birthday cake there for a friend. I received good customer service on the phone, and in person. When I went in to order it, i was offered samples of all the cakes they bake--AMAZING. And when I picked up the cake, there were no problems at all and it was absolutely beautiful. They even offered to carry it to the car for me. This is a great bakery with amazing cakes and nice people.
Real cake, real butter, real art – They use real butter, their design team is professional and courteous, and you can trust their artistic ability.
RESONSE TO: No Good For The Money – I have found Edible Art Bakery to be so wonderful. They have come under new ownership. I KNOW FOR A FACT THAT THEY DO NOT SELL A 9"CAKE SO YOU MIGHT WANT TO KNOW THAT. IT GOES FROM 8" -10". You sound as if you do not know much about cakes let me help you understand. YOU PAY FOR QUALITY. THE BAKERS BAKE YOU A FRESH CAKE AND DESIGN IT TO YOUR SPECIFICATIONS. OF COURSE THERE WILL BE A PRICE FOR CUTTING A SHAPE AND ADDING AND MIXING COLORS. i WAS ACTUALLY THERE THAT DAY WHEN YOU ORDERED THAT CAKE AND HEARD THE LADY GO OVER PRICING AS YOU DECIDED TO ADD EVERYTHING THAT YOU COULD POSSIBLY GET ON THE CAKE. SHE SPECIFIED THAT THE CAKE WOULD BE $98.71. YOU ASKED WHY ANSD SHE EXPLAINED TO YOU IN DETAIL THAT YOU WERE ADDING THINGS THAT DID NOT GO FOR A BASIC DESIGN. TI THINK YOU ACTION TO COME ON CITYSEARCH AND TRY TO DESTROY SOMEONES REPUTATION IS DISTASTEFUL. HAVING THE FACT THAT I WITNESSED YOUR BEHAVIOR AS A CUSTOMER YOU SHOULD KNOW THAT WHEN YOU DECIDE TO ACT IN THAT MANNER THAT YOU CAN GET SUED FOR DEFAMING SOMEONES BUSINESS. I WILL CONTINUE TO GO TO EDIBLE ART BAKERY. I BELIEVE THAT PEOPLE SHOULD GIVE THERE OPINION GOOD OR BAD BUT I DO NOT BELIEVE THAT YOU SHOULD LIE BECAUSE YOU WERE EMBARRISED IN FRONT OF 6-8 PEOPLE ON A SATURDAY CAKE PICK UP. THE LADIES THERE WORK HARD AND THE CAKE IS MAGNIFICENT. THE KNEW OWNER IS WONDERFUL AND THE MAKEOVER IS TOO. I THINK ANYONE SHOULD DROP BY AND SEE AND TASTE THE CAKE FOR THEIRSELVES. THEN WRITE A FACTUAL REVIEW.
Not good value for money – I picked a cake from their book, and asked the price of that cake as it was in the photo. The cake was pink with edible decorations on the top and a slanted cut. I was told the cake was in the mid thirty dollar range, and commented that the price sounded cheap for a nine inch cake. The woman just looked at me and did not offer any details. So I ordered the cake, and the order came to $98 for the cake as pictured.
So, thirty something for the cake, extra for colored icing, extra for the cut in the photo, extra for gum paste......the price she gave me was for a plain white 9 inch round cake, NOT the cake in the photo. I felt deceived because had she quoted me nearly $100 for a 9 inch round cake, I probably would have picked a cake elsewhere. Won't go back. It was not good value for the money.
Also: this lady above is obviously the owner, and cant even spell response properly. Just gives you an idea of what kind of a business this is. When I went in and pointed to a photo of a cake in YOUR BOOK, I expected to be quoted for THAT EXACT CAKE, not a white cake without all the additions on the photo. I was not embarassed at all, I EXPECTED to be quoted the proper pricing, and PS.... I didnt pick this cake up on a Saturday, nor did I order it on a Saturday, and it was paid for entirely on the day of order so that the party planner could pick it up for me. So I DIDNT EVEN PICK THE CAKE UP, THE PLANNER DID.
BEST Cakes Ever !!!! – I have been enjoying Edible Art cakes for some time now. They are very delicious and I'm always amazed at the artistry that goes into them. Thanks to all the Edible Art staff for being so helpful and friendly in helping me design my cakes. I will continue to be a loyal customer.
The Best Tasting Cake! – I love cake and I'm always on the look out for the best tasting cake I can find. I was thoroughly impressed with the one I got from Edible Art. Their almond cake is the best I've had and it was beautifully decorated. I will be sure to get all of my cakes from them for now on.
High price for low quality... DON'T TRUST THEM FOR IMPORTANT CAKES! – I ordered a groom?s cake months ago to be picked up on July 13th. I must have checked 5 times to make sure that it was understood that my fiance is a Porsche fanatic and I needed the cake to be as detailed as possible. I sent pictures of the car from all sides, if more were needed I would have gladly supplied them. When my uncle picked up the cake and brought it to the rehearsal dinner my heart sank. Had I picked it up it would have been left at the bakery. I was so disappointed in the level of detail and craftsmanship it nearly brought me to tears. Over all the cake was ?fine?, it tasted ok considering it was, I assume, pound cake. But the look and overall effect I sought to achieve ended up falling quite short. The wheels were no more than an icing ?x?, there was no car name on it, not even so much as a tiny yellow dot where the Porsche badge should have been, no turn signal lights, and the over all shape of the car fell short as well. I would describe it as ?playschool? at best. When you pay over $300 for a cake you expect excellent work.... I put my trust in the wrong hands.
So in my experience this is NOT an establishment worth your time or your money. The work is poor and the incredibly dense cake (that i can only assume was pound cake instead of chocolate cake that i ordered) was ok at best.
I have tried via phone and email to contact the owner and have not recieved a response thus far. After reading the other reviews about how rude he is I now understand the lack of response.
Should I recieve any kind of response or apology I will be sure to post again.
Edible Art is the Best! – I am THRILLED! For the second year in a row, Edible Art has generously donated a beautiful, delicious and grand cake for our reception for Poetry Out Loud, a high school poetry recitation contest sponsored by the North Carolina Arts Council, the Poetry Foundation and the National Endowment for the Arts.
Everyone who saw the cake remarked on how beautiful it was, and how perfect it was for the occasion. Everyone who tasted the cake remarked on how delicious it was. Though we hesitated to ask a second year, we knew that we wanted the best cake in the Triangle, so of course we went back to Edible Art. We so appreciate the kindness and generosity of Bobby Reynolds, Edible Arts' owner, and the brilliance of the bakery's talented bakers and decorators! Thank you, Edible Art, for making our occasion so special!
SLOW SERVICE! – I went in the other day to get desserts for a luncheon. I remember their cakes being fabulous, so i thought this was the best place. Well I was wrong...I went in there at 11:45am and ordered a sample plate, mind you all the desserts were in the cooler and ready to go! I didn't leave there till 12:15!!! There was only one person in front of me and all she ordered was a cookie and a coffee. I stood there forever and the women that worked there acted like they had a slow motion button turned on. There cookies were $2 each and they were not good at all! It's overpriced and DO NOTget the key lime pie! It's basically a light lemon cheesecake. Make your own, get Paula Dean's recipe its to die for!!!
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