Hilton Garden Inn Raleigh Durham Airport

Recommends

am65

Joined 3 years ago

Clean, large rooms but thin walls. Definitely a nice hotel, well-kept, clean, and spacious. But my room was located near the elevator and I heard both doors slamming all night long and could nearly make out the conversation and/or other "activities" happening in the room next door. It was nearly impossible to sleep and when I told the concierge upon checkout he merely smiled an awkward smile and said nothing. Another couple waiting for the shuttle said they had the same experience.

Doesn't Recommend

diaeyes

Joined 4 years ago

Needs Improvement. I had some of my family to come in from out of town and we decided to stay at this hotel. When we got there, there was bottled water already in the room but after being there for 20 minutes, we realized that the fridge wasn't working. I had to call and someone came and they had to bring a control button because the one for the fridge was missing and the frigde was off. The bathroom door wouldn't close nor lock and the toilet seat was also broken and loose. When we went to watch TV, there was no TV guide nor did the menu button on the remote worked. Upon checking out, neither person at the front desk asked how our stay was. They were more concerned about payment and the conversation they were having prior to us walking up. All and all, I won't be staying here again.

Recommends

Contributor

Joined 10 years ago

A great upscale chain property for layovers.. The Scene
Unlike many airport facilities, this one enjoys a pretty setting. It is in a pleasant wooded area just half a mile from the runways. Research Triangle Park and numerous cultural venues are located nearby. The majority of its clientele are business travelers.

The Details
Guest rooms are furnished with full hospitality centers that include refrigerators, microwaves and coffeemakers. Ergonomic work stations are complemented by high-speed Internet access, voice mail and data ports. The on-site American Grille serves breakfast, lunch and dinner, as well as evening room service. There is also a 24-hour Pavilion Pantry with a wide range of microwavable foods available round the clock. There is a lovely indoor pool and whirlpool.