Below average service.
We use this company for compressed gas and are admittedly a small customer, but almost every time we order a tank of gas from them, there is something wrong with it. Once the safety cap was rusted off (though on the phone they assured me it could NOT be rust), another time they delivered an empty tank, and yet another the tank was not labeled.
Seems like they are the only provider of this service in our area so there are no other options, but if there were we would no doubt look into using a different vendor.
Oh, and the service manager is not the most customer-friendly guy in the world - just sayin'