Pan Asia Market

Doesn't Recommend

Ivy I.

Joined 1 year ago

Owner is rude but has a clean store. If you do call, she does rude. Her customer service skills isn't one of her skill sets. Her store is pretty clean. Limited inventory, but nonetheless, it's better than nothing in this area. Prices are higher than the Asian Market in Cary, but I guess it's expected since it's a smaller store.

Recommends

Karen G.

Joined 1 year ago

Good prices and good customer service. I had heard good things about Grand Asia, but I really did not feel like driving all the way over to Cary. I decided to brave Pan Asia anyway, despite the negative reviews.

Well, the lady could not have been nicer. The store carries not only items that you cannot find in a typical grocery store, but prices for items such as tofu are more reasonable than what you can find at a chain grocer.

The Brier Creek location is convenient to where I live and work. The store may be fairly small, but it still has a lot to offer.

Doesn't Recommend

Nick B.

Joined 1 years ago

Rude customer service. My sister-in-law gave me this recipe for this amazing asian dish that required tamarind powder/sauce. It was getting kind of late and didn't really feel like driving all over Raleigh/Durham/Cary to find it so I started calling around - Pan Asian being the first. When I called this is how the convo flowed:

Woman: "Hello" completely deadpan

Me: "Hi there! I was wondering if you happened to sell tamarind powder?"

Woman: "Sinagon?" (sp? no idea what that is, what it sounded like)

Me: "Oh no, uh, tamarind? T-a-m-a-"

Woman: "I KNOW WHAT TAMARIND IS! UGH I SAID SINAGON, IS FILIPINO PASTE"

Me: "Uh ok... thanks"

That 10 sec convo was enough for me to never want to visit this place. When I'm asking for tamarind, something I've never used before, how am I supposed to somehow know what sinagon is? Learn some manners, Pan Asia.

Doesn't Recommend

daljewels

Joined 5 years ago

Rude, Rude, Rude will never go back again. We have been to this store multiple times and until today had a good experience. When my husband and his son went to the store today the owner was very rude and disrespectful. He went in and picked up a few things they rang up to be around $8.00 which wasn't enough to use his credit card. Since she requires a $11 purchase. Not complaining he looked around for something else to buy behind him were some wasabi treats he asked her how much they cost. She laughed at him and asked him if he can read. Without his magnifier he can't read he is legally blind so no he can't read. After she added in the wasabi treats he was 6 cents short of the $11 min for the credit card purchase. She told my husband she still wouldn't take a credit card. He asked if she couldn't just add the six cents to the bill. She said no. He had to purchase a water to get over the amount. At the end of the purchase another customer came in and she told my husband that he needed to hurry up. They were keeping the other customer waiting. When he called me after leaving the store he was upset. He and his son were both in shock about how rudely they were treated. We will never shop there again.

Recommends

Joyce Mattaini

Joined 2 years ago

Best Asian Market I've found in the Raleigh area! VERY CLEAN. Convenient and perfectly priced for a small market

Ignore all the nasty negative opinions about this small, yet well stocked, VERY CLEAN AND ODORLESS store.

The owner is very animated, but so friendly and helpful. She has even offered assistance and information non-related to her store; ex: "I'm new to the area.. can you recommend/suggest a watch repair shop?" Her answer was, "May I ask what type of watch are you needing to repair so I can direct you properly". She was so helpful and continues to be. In her store she will be more than willing to assist you in any food questions. She has done her homework and appears to focus on the needs of her customers, rather than take your money, never exchange a smile or a single word.. like most of the big Asian markets I've experienced here. I had first hand experience to have a clerk from one of the larger Asian markets try to convience me to not shop at Pan Asia Market. I felt that they truely felt threatened by this small, yet mighty Customer Service driven market!! Oh and the owner at Pan Asia will even do special orders! This is amazing for a small business!

Recommends

shirosynth

Joined 5 years ago

Convenient & Perfectly Priced. Having a store like this conveniently located in the Brier Creek area is very convenient. It's not large by any means, but the store is likely to have what you're looking for.

The owner is also very helpful. If you're trying out a new or different recipe, she can help you on your way and what will work for you.

Recommends

nelson108

Joined 9 years ago

This place is awesome!. This is a great store! I see complaints about how small it is, but the selection is quite amazing, for the size of the store. And as for the owner, she is very helpful and interested in offering advice on cooking based on what you're buying. I think she's great. Of course, I don't break stuff and expect to be treated special because of it either...

In short, this place is worth a visit, and it's got a great location for those working in RTP.

Doesn't Recommend

CaryResident

Joined 8 years ago

Be Wise! Skip it and go somewhere else. The lady who's wrks there, probably the owner is somewhat crazy and the store is too tiny with limited selection and overpriced good. Even worse, she'll either charge you more or if you break something, she'll give you the lecture and would prefer to have you clean the floor and charge you for the breakage. Simply put, stay away from trouble and have a better life. :)

Recommends

jworth

Joined 3 years ago

I'll go back!. Have been here several times. There is a enough there so that I don't have to drive to Grand Asia! I highly recommend it. The owner does her homework and is priced right. This place is NOT overpriced. Ignore that comment in the previous review!

Recommends

cjett

Joined 3 years ago

great local asian market. Small, local asian grocery-very clean as compared to other markets...prices are very fair for a small grocery,some even less than Wal-mart. Great service and friendly advice. I will continue to support this small local business.