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Garner Tv & Appliance, Inc.

875 Us Highway 70 W, Garner, NC | Map it  

27529 35.712001 -78.625901

(919) 772-3757 | View Website

4

out of 5

4 Star Rating: Recommended

20 Reviews

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Features

Categories:
Household Appliances, Major Appliances, Department Stores, Consumer Electronics, Wholesale Security Control Equipment, Furniture, Wholesale Importers

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Payment Methods:
Cash, Visa, Debit Card, Check
Consumer Electronics Repair Services:
TV & Radio Repair

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Reviews for Garner Tv & Appliance, Inc.

Cleveland School AH

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
5.0
February 18, 2012

Awesome Service!! Great help!!. We have been using them since we opened our business. Many times they have helped us out with washer/dryers when ours broke and even got them to us same day. Our animal hospital goes through alot of laundry each day and to not have a washer and dryer is just not acceptable. We will continue to use them and most of our staff shops there as well due to exceptional customer service. Highly recommend them. Thanks for all the great years of helping us out...Cleveland School Animal Hospital.

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raholland

Member since Feb, 2012 View Profile
1Review
0Photos
Joined 3 months ago
5.0
February 15, 2012

Great Experience. Several years ago I bought my Toshiba LCD television at Garner TV & Appliance. It was a pretty good deal and I got good service. After we bought a new house, I went back to buy a refrigerator - the only appliance the builder didn't supply. The builder offered me a discount on a refrigerator if I went to Sears, but I found that the "discounted" pricing was right in line with what every other store sells appliances for anyway.

The kind folks at Garner TV helped me find the refrigerator that I wanted & that matched the appliances that were already in the house. There were more expensive models available, but they never tried to "up sell" me to one of those. They seemed happy to just get me what I wanted.

Delivery came on the day I asked for; and the delivery guys were quick, clean, and professional. They were obviously being very careful not to scrape any walls or damage my new hardwood floors.

The salesman even called a few days later to make sure I was happy. I have never had that kind of service from a big box chain store!

I'm a customer for life!

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pirates4ever

Member since Sep, 2008 View Profile
1Review
0Photos
Joined 4 years ago
5.0
April 01, 2011

Exceptional Support. My wife and I used Garner TV & Appliance back in June of 2009 to select and upgrade our appliances. Our builder was already working with them so we didn't shop around. At that time I found their staff helpful and informative. Considering it was my first time buying multiple major appliances, I thought the experience was good.

Recently a part on one of our appliances failed well outside of the 1yr manufactures warranty. I reached out the Garner TV in hopes of some support. There were a couple of phone calls back and forth but their CS Rep really came through. I can't tell you how happy I was when I was called and told a replacement part would be shipped to my house free of charge. In three days of being notified that I would be getting it no less.

That kind of customer support is what makes customers come back time and time again. I certainly will return when I do need to either replace or buy another appliance. I greatly appreciate the CS Rep's efforts in getting me that replacement part.

Everyone has different experiences when shopping for appliances, but I really do think this level of customer support should at least convince people to check them out.

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arrowmakercpi

Member since Mar, 2011 View Profile
1Review
0Photos
Joined 1 year ago
4.0
March 24, 2011

Competitive and Professional. Our experience with Garner TV & Appliances have been positive. Their prices are competitive and the salesmen are knowledgeable and friendly. Their deliverymen were professional, thorough, and careful. We have used them in the past and the repairmen they recommend are also excellent. Stop there first even if you find a better price at a box store- give them a chance to match or come close for the service is much better than elsewhere.

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helenas

Member since Aug, 2005 View Profile
5Reviews
0Photos
Joined 7 years ago
5.0
March 14, 2011

Garner TV and Appliance - Capital Blvd. Store Is GREAT!. This visit was for the purchase of a washer and dryer from the Garner TV and Appliance North Raleigh store located at Plantation Center Drive near the exit of 540 and Capital Boulevard. The atmosphere created by Chip Johnson as soon as we walked into the store was very welcoming. HIs knowledge of all of the appliances was amazing. He took the time needed to answer all of our questions as we tried to make a decision on which brand to choose. He was very helpful and patient in working with our needs, questions and budget. We received one on one personal service on the days that we visited the store.

The pricing is excellent and we discovered that Garner TV and Appliance can beat the big box stores for price and selection as well as offering special promotions.

An extra that Garner TV and Appliance has is that they have their own delivery trucks and personnel. The delivery people were every bit as professional as the sales people and knew exactly how to install the products. They also were able to answer questions and offer tips during the installation.

We are considering the purchase of a new TV and will do so through Chip Johnson at Garner TV and Appliance in the store location on Capital Boulevard.

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