09/03/09

Best place to take your car for service. Period.

by cgcaldwelljr

You can't put a dollar figure on the trust that I have for Tim and his employees. I have been a long time customer with both routine and complex issues and he has always delivered with sound advice and quality work. If he tells you something needs to be fixed or replaced he's not trying to make another dollar, it needs to be fixed or replaced. I have sent him friends and family members and all have been completely satisfied. He works on all make and model cars I believe, as I have two foreign cars and he's changed the oil, and put on new brakes amongst other things. We all know how crucial it is to have a trustworthy mechanic and the Pit Stop exemplifies that.

• Pros: Service, Price, Efficient, Trustworthy, Dependable
• Cons: None

02/11/09

Always had good service from personable people

by SPHS

I've been using them for oil changes and small repairs for two years and been very pleased. I stand and watch everything and haven't been dissatisfied. I like the fact that I can get oil and a filter and not have to pay for all the unwanted extras that other places foist off on you. They do exactly what I ask and don't try to snow me with "needing" unwanted items, like many shops do to us women. They have busy times of day, so it pays to find out when these are and go at off-peak times. They are quick with oil changes and answer questions. I haven't had any large repairs. But consider that everybody is going to have some errors, and usually only angry people write reviews, not the thousands of satisfied customers. I highly recommend them.

Kathy

• Pros: quick service, no unwanted extras, they don't treat women like idiots
• Cons: small lot, but I don't care to pay for landscaping and waiting room frills

01/01/09

Excellent local shop! More than just an oil change/inspection.

by asoccerdad

Been using PitStop & Tim the owner for years now. Always professional, and accommodating.

Unlike some other shops, he tries to actually only do what is required to fix the car. I have a mechanical background, and have worked at dealerships, and know they often sell you everything that could possibly cause the problem to insure they fix the first time. This is ok, if you are made of money, but Tim tries to do right by me every time. Have I taken my car back for the same "engine light"? Sure, on the first trip, he cleaned the problem area, hoping to fix the issue inexpensively. On the second trip he replaced a part, and didn't even charge me labor.

I like knowing the man in charge, rather than a order writer at a dealership. He is accountable, and good.

Most quick oil change shops are very limited. But PitStop can do more than most, and his business is busy because of it. If you complain because a manufacture doesn't stock parts and he has to wait, or because a 10.5 hour labor job may keep your car several days, you simply don't understand the auto repair business.

Do mechanics make mistakes, drop bolts, etc, sure.....we are all human. Incompetent? Hardly.

• Pros: Locally owned, Good work.
• Cons: Very busy (Because they do good work)