Cary >Beauty > Skin Sense A Day Spa
2058 Renaissance Park Pl, Cary, NC | Directions 2751335.826919 -78.771779
Mon-Tue Closed,Wed-Fri 10:00 AM-9:00 PM,Sat 9:00 AM-7:00 PM,Sun Closed
Neighborhoods: The Arboretum
Terrible customer service and rude staff – I made an appointment for a treatment and had to cancel it due to a stomach virus I got in the middle of the night. I was very sick and called them to re-schedule the appointment. The girl on the phone said that I would be charged since I didn't cancel in more than 24 hours. I explained that I understand why they have that policy, but an exception needed to be made due to the fact that I was suddenly very ill and could not leave my home. She would not budge and I will never go there again. The front desk staff is snooty as well. And there are too many other places that would understand something like a sudden illness and make an exception for a prior customer.
Not a review. Going to Cary location for the first time! – I actually have an appointment (massage, facial, manicure and pedicure) at cary location and after reading the reviews here, I am having second thoughts about going there. Is the service really that bad?? How's the maintenance?
A muted grotto of peace, pampering and total relaxation. – In Short
The sofas are plush. The music is soft, and loud voices are nonexistent. Guests receive robes and sandals before heading to the Zen-like lounge for juice or hot tea. It's all part of the holistic, total-body wellness experience this spa promotes. Facials can be tailored to patrons' exact wishes such as adding heated hand mitts or collagen services. Massages, additional skin and body treatments, hair removal, manicure/pedicure and a full salon also are offered.
The front desk staff are extremely rude.
You are rushed in and out.
If you are having a facial expect a good 20 minutes lying with the face mask on. A good way of shortening your treatment time
Would not recommend.
Wonderful – I have been going to this particular spa for quite some time now.... I've never had any bad experiences!! The therapists are fantastic and make you feel very comfortable. The girls in the retail area always remember me when I come in. Everytime I go in for services I leave de-stressed and renewed!! I try to have massages as much as possible!! I would recommend arriving early enough to get in the eucalyptus steam room to unwind before you go into the treatment room. I love this place!
Greeting and Satisfaction – I was in Skin Sense on 12/07/2005, and had a 6:45 appointment. I arrived at 6:30, spoke with the receptionist (who was on a personal phone call, and acted like it was a chore for her to check clients in), and went to the back waiting area as instructed. My 6:45 appointment came and went, and no one acknowledged me (although several employees walked by). At 7:15, I finally decided to go back to the front where the receptionist was on the phone again. She was no help in telling me why my operator hadn't come to get me, or in offering me solutions to fix the problem. I wouldn't recommend to anyone again.
scin sense stinks – opon my first visit to skin sence i was quite impressed it has a great atmosphere but the seating in the front was horible, i felt like i was being herded like cattle not very relaxing
Godsmiles – This is the perfect location for couples. This was my first massage ( i am hooked) and my friend (the pro) found the location to be the better than any other massage expirences. The atmosphere allows you to forget the stress of the RTP. I am going back for my anniversary!
Rude front desk employee – I walked into the new SS (Bier Creek)Salon and was greeted by a women checking the computer she at no time took her eyes off the computer screen. she spoke to me with an attitude and said can i help you? you won't get my business with that kind of attitude.
unauthorized information – I think that Skin Sense in Raleigh must have the rudest front desk staff in the Triangle. I went to Skin Sense for years because they do have good services, but I recently got married and changed my last name as a result. I made an appointment, only to have the girl at the front desk call me right back to tell me that the *credit card on file* was no longer valid! I never authorized them to hold a credit card on file, or gave them the number for this purpose. I am assuming that they kept the number in their system after I paid for a service. Despite the fact that I had been going there for years, they refused to let me make another appointment unless I gave them a new number. Needless to say, I switched salons.
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