Cary >Home & Garden > Bedroom & Sofa Emporium
6480 Tryon Rd, Cary, NC | Directions 2751835.743750 -78.761749
i am very very pleased with the beautiful new couch i purchased at this store. I got a very good deal on it. the salesman was really nice and the men that came to deliver my couch were very friendly and helpful. im not a person that leaves reviews often,but i felt compelled too when i saw some of the comments about this store.overall i am very happy with my purchase and i will be shoping here again when it is time to get a new matress. i hope this helps.
I don't appreciate the ruse. – I had received a flyer for a retirement sale at this store, and I went there to see what deals might be available.
After looking at the furniture, my wife and I had set our sights on a nice bedroom set - but I was getting the feeling that all of the prices in the store were raised for the sale. The set we liked had a tag of about $6,000 on it, with a red X marked through it. After talking to salesman, he said the set could go for $3,200 - about half off according to him.
While I was in the store, I googled the same set and found it online at several stores for about $2,500.
I left the store and purchased the set online for $2,520 and I also got free shipping+setup and no tax applied to the order. If I had purchased the set in the store there would have been an $89 delivery fee plus more than likely tax would have applied to it as well. I saved about $1,000 by not buying this furniture at this store.
I used to like this store, I bought a bed there years ago but now I feel like this place is just trying to trick people into coming in to buy stuff at jacked up prices. Before you buy here, do a quick online search for the same product.
Customer for Life – Just purchased a sectional for bonus room and with help of staff got the perfect size to fit our space. Sales staff knowledgeable,friendly and with design know-how. Will be back to furnish the rest of our new home!
Go somewhere else! – Horrible customer service. Purchase your furniture elsewhere!
A great little furniture store – i came in with my husband john. we were looking for a bedroom set for our guest bedroom. the sales staff were very friendly and helpful. we placed an order with them and it came in very quickly. delivery staff were friendly as well.
Customers for 12 years – We have been loyal customers of Bedroom and Sofa Emporium for 12 years now. They have a very unique selection of furniture and reasonable prices too. We got some great design advice the last time we were in.
Very Cool Stuff ... – Very surprised and pleased with the experience. Finaly, something different for a change. Good prices too. I'll be back.
Great store – My husband and I are new to the area and we were referred to this store by a friend of ours. The staff was very friendly and allowed us to look around without hovering over us. They have a great selection of children's furniture and the prices were very reasonable. We are looking for a dinning room set in the near future and will shop here again!
Wow, what a find. I loved ths place. – Great experience. Really nice furniture and super prices. Sincere, caring sales people made this as good as it could be. Thanks again.
Poor business practices – Our experience with this furniture store has gradually gotten worse and worse and is still not over. We ordered 2 couches from them over 6 weeks ago (paid half as a deposit), and were told that they would take two weeks to arrive. After we did not hear from them 2.5 weeks later, we called to find out what was up. We were told that the couches were backordered and would be no more another 1.5 weeks, but that they would call us to update on the status. They never called and instead we had to keep phoning to find out finally that it would be another week than their second projection (5 weeks from original order). So on the day that they were to finally arrive, we heard nothing and made the call to find out what was going on. It took a while for them to find our order and find out that they were indeed there (obviously no one was planning to inform us and arrange delivery) but could not be delivered for 2 days. Today I arrived home to find a message from the store (the first time they have bothered to call us) to say that the delivery will be delayed another two days. Because we paid what turned out to be a non-refundable deposit, we have had no recourse even though we have wanted to take our business elsewhere.
New management has since taken over with exceptional reviews posted thus far.
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