Doesn't Recommend

caryite90

Joined 6 years ago

Just Got Ripped !!! Off !. After having Roto-Rooter from Raleigh come out and tell us it's going to cost $700 (just labor), to install a new tap in the water line for our New Frigerator, and install two new toilets that we had already purchased... we sent them packing and called Cary Plumbing to do the water line tap and a quick repair (20 minutes on one of the toilets my Father-in-Law installed in 45 minutes.

Cary Plumbing had quoted my Wife $97 hour labor. They arrived at about 4:15, finished at 5:35. The plumber had a Hispanic helper with him, which we found out after the fact, brought the labor rate up to $129 per hour!

The final bill for a 20 -25 minute toilet repair and the water line tap...$311 - - IT TAKES ME 2-1/2 DAYS TO EARN $311 !!! ....Seriously folks! Is there a Plumbing Company in the area that does NOT Rip People Off?

Oh yea, that price included about $50 in parts, one of which was a Spud Gasket for which they charged us $10, and I just found the same Gasket at Lowes for $1.95!

Recommends

michaelstevens1

Joined 5 years ago

Top choice. We are a international commercial business and have multiple sites in the Raleigh area, we have used this firm for large jobs $6,000 and lots of smaller ones - completely satisfied, they are now are sole source for all plumbing needs

Doesn't Recommend

carywalk

Joined 5 years ago

Sent inept plumber. The plumber they sent caused my water pressure to pop my water heater expansion tank. Dialed it up too high under the house.

Doesn't Recommend

boomslang

Joined 5 years ago

Don't waste your time. I called Cary Plumbing to setup a next-day appointment and they told me a plumber would show up between 10:00 and 12:00. My company manages several properties so it is of utmost importance that schedules be met: there is a lot of coordination that goes on behind the scenes (with tenants, with owners, with contractors, etc) and when somebody slips, any planned logistics are lost. Cary Plumbing called at noon to inform me that the plumber was tied up with another job and that he couldn't make it to my job site in time, that he'd be there at 1:00 PM. I talked to the actual plumber who was delaying everything and he said he was having LUNCH!

That is non-professionalism at its best. Cary Plumbing is fired.

Doesn't Recommend

asdfjkl1

Joined 7 years ago

Didn't call didn't show. Not a whole lot to say other than they didn't bother calling me to tell me they'd be late. I called them after waiting for 15 minutes and they said they would find out where the plumber was and call me back. I called back again after now a half hour, was put on hold, and then they told me that some guy was on the phone and would call me back. Never heard from them. A big waste of time!! Use someone else.