Cary Reconstruction Co Inc

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BB S.

Joined 1 year ago

I don't typically write reviews for companies, but I need to in this case. My experience with CRC last year was exceptional! After a smoke damage left my home with over $100,000 in damage, I called them for restoration services. They understood the stress that comes with moving out of your home for two months and all the work it requires to get your life back and they were with me every step of the way. Sean and Tim and his team were professional (returning calls promptly, addressing my concerns, etc.) and very thorough and made sure I was 100% happy with how everything turned out. They not only returned my home to better than it's original condition, they went out of their way to support me as I moved back home. They made a very stressful situation much easier on me and I am grateful!

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NeverKnow D.

Joined 11 months ago

I have used these guys twice now. Both times they were prompt, thorough, and friendly. Any time I need anything more than routine home repairs, I will call these guys.

In this most recent case, a water pipe broke in a wall of our kitchen. The water damage wasn't too bad but the hardwood floor was ruined and parts of the dry wall needed replacing.

CRC's water-mitigation team quickly came out, removed the destroyed property and dried the place out. I had originally contracted CRC to do the job end-to-end, this would include the dry out and the subsequent repairs. Unfortunately, the insurance company and CRC couldn't agree on the estimate amount for the job. After discussing this matter with several other, unaffiliated contractors, I quickly came to learn that my insurance company was not paying for a very standard component of the cost. I mean, one of these contractors raised his eye brows when I told him about this and another contractor looked at me funny and said, "I actually know that (insurance) adjuster. He's new, but that's still hard to believe." As a result of this discrepancy, CRC was effectively cut out from the equation. This is where CRC really impressed me.

Instead of dropping the job, one of the CRC employees, Sean, called me and told me that he was going to connect me with his subcontractor and that he would help facilitate the job. Just so it's clear, CRC actually helped pro bono! Sean and the subcontractor came to my house, discussed the matter, and got the repair job started. The subcontractor did an amazing job. Everything is settled now. I have brand new floors, new dry wall in the kitchen, and freshly painted walls.

Oh, and while the CRC guy was here, he actually found the source to a totally unrelated problem we had been experiencing for almost a year. For this other problem, I have had at least six people come out, plumbers, reconstruction people, and general "handymen", none of whom found the problem. Thanks to this CRC employee, my HOA is now fixing the problem!

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S Y.

Joined 22 days ago

Great job! Very professional! This is my third time using CRC and I wouldn't dream of using anyone else. 100% satisfied with the products, results and the people!

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Joseph B.

Joined 9 months ago

My wife and I had the misfortune of having a large pine tree fall into our backyard and onto our back porch roof earlier this year. Throughout the process of debris removal and repair by Cary Reconstruction Company (CRC), our project manager, Curtis McLawhorn, was a great source of strength and provided us a strong shoulder to lean on during a time of such great stress–we had just relocated to Cary from Morehead City.

Curtis consistently impressed us with his thoroughly professional approach to his work and his attention to detail. He gave a timely response to all our calls, was available to meet whenever we needed him, and answered all of our questions. He also followed up on all of our concerns and made sure that the debris was removed and repairs were completed as scheduled.

We can not thank CRC and Curtis enough for all his their in getting our house back in shape! As we say in the United States Air Force, "promote and give more responsibility."

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Nancy B.

Joined 1 year ago

A straight line wind removed a membrane roof cover from a 16x12 room in my house earlier this year. I also lost two huge pear trees that fell onto various sections of my fence. I called State Farm and (as usual) they were right there for me. They recommended I contact Cary Reconstruction Company for help with the repairs–great advice.

Several reps of CRC came by to get the ball rolling on the project shortly after I called. I was very impressed by the entire crew. They were polite, friendly and well-trained. They also came up with a plan to not only repair my roof, but to ensure its endurance for years to come! It was a huge relief to know that the job was done–and done right.

I HIGHLY recommend CRC to anyone who could use their services. I have been a homeowner for more than 40 years now and have never seen their level of service completed on my home repairs before. Job well done!

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hmarie46

Joined 2 years ago

I'm writing in reference to the service we received from CRC when our basement flooded a little while back. Shortly after our call, the team arrived and delivered attentive and professional service. They were very sensitive to our needs and helped make the entire process as simple and easy as possible!

In particular, I would like to commend Tim Royal. He managed our project and did an excellent job doing so. He communicated with us several time throughout the day and kept us informed about how things were progressing. I would definitely use them in the future when and if something like that were to happen again!

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Lynneellis28

Joined 3 years ago

We had a bathroom pipe connector break during the night and awoke to water covering the wood in our hallway, the vinyl flooring in our kitchen and a portion of the carpet in our den. Our insurance company recommended we call CRC. The technician from CRC came out and not only assessed the damage, but explained what was happening under the flooring in each area and the reason for the order of each step of the process. We were very happy with the end result of our renovation. We were thrilled with the workmanship and thankful for the guidance received. It was nice to work with so many people who really care about what they do. Thanks CRC for a great job!

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davidw7653

Joined 3 years ago

A Service!. Besides being timely and very professional, CRC did exactly what I expected of them. We worked with Cory and he was a pleasure to work with and talk to. If we ever have a problem, I will request him by name.

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Ann H.

Joined 1 year ago

Great Service Provider. As a Realtor in the area I often run across a home with strong odors. I called CRC recently with such a home and they immediately and professionally eliminated the odors! If you ever run into strong cigarette smells....CRC can take care of it for you! I have used them before in remediating water damaged hardwoods as well... Highly recommend.

Doesn't Recommend

TERRIBLE JOB

Joined 2 years ago

They don't even deserve 1 star!. The job was terrible! I fired the company before the job was even half complete! They promised they would fixed ALL the damage but once they started the job, they seemed to be in a hurry to finish and get out of my house! JUST SOME OF THE PROBLEMS: they didn't square my roof before they put the shingles back on, they left a damaged piece of ply wood on the roof (still with a tree limb sticking through) and shingled over it, they prepped the inside for paint, even though the ceilings were so water damaged, they were sagging, they replaced drywall and re-pop-corned it without even taping and mudding the corners! TERRIBLE, SLOPPY JOB! I wouldn't even get them to build my dog house! New contractor has to tear out EVERYTHING CRC did and redo it correctly!