Cary >Manicures & Pedicures > Lee Spa Nails
Failure to communicate. I received a gift certificate from my husband for $40 for Christmas to Lee's. I called ahead to see if they could take me and they said yes and took my name. The owner (?) sat me down and asked what I wanted. As I didn't know the proper terminology, (I know now that I wanted shellac) I attempted to describe what I needed. He brought out the dremel! I said no, I didn't want my nails ground down.. you put a primer on, then the gel, etc.. He looked totally frustrated and acted as if he didn't understand a word I was saying. He proceeded to file my nails and put one sloppy coat of the gel on and left it at that.. I asked if I could get a manicure also as when I had had this procedure before they did the manicure first then put layers of gel, uv light, etc. He said that would cost $15 more. I was getting very confused by now.. anyway he proceeded to cut my cuticles so hurriedly and sloppily that he drew blood on two of my fingers... I gave him the gift certificate and he said "Have a nice day." He actually took $40 for one coat of gel, fling and cuticle cut. After I went home to clean and disinfect my bleeding fingers..I went to TN Nails around the corner from Trader Joe's (where I LOVE to get my nails done) and the nail technician said at most what he did should have cost $20-$25.. she was upset that someone in her industry would do such a sloppy job. Incidentially, the gel had started to separate off of my nails within an hour. If I could have given this person at Lee's Spa Nails a negative rating I would have done so.
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