Raleigh >Beauty > Studio 714 West
I would have to get paid, not pay for this place!. I would never go back here, ever! This place is ghetto and unprofessional! The staff is rowdy and loud, and it is not as tranquill as the description sounds! That is probably why they keep having to run specials to get people in their shop! I am signed up with groupon and living social and this has to be the worse place I have purchased a voucher for! I'm surprised groupon let them run another special! They have people hanging out there, that aren't even getting services done! The parking is bad, because the people hanging out are taking up space! While I was there, their was a lady eating food at her table right in front of her customers, who obviously knew her! They tell you they are booked when you try to book your groupon, meanwhile if you ask to book a pedicure out of curiosity they have a opening. When I called and asked to book a pedicure because I have gels and didn't need the manicure, they told me they have an opening on the day I asked for, but when they asked what pedicure I wanted and I said the shea butter pedicure, they said "do you have a groupon?" When I said yes, they said "oh well we don't have anything for you for a couple of weeks!" I told them I wanted just the pedicure, and they said "yeah but that one takes longer!" Seriously? Then I get there finally, to endure that type of atmosphere! It wasn't worth the wait at all!
Understaffed, unprofessional, and unable to handle the increase in clients after marketing their Groupon. I called many times over a year and they were never able to schedule me within a reasonable time period. Finally, they told me to walk in on a weekend and they would fit me in. When I walked in, I waited for 15 minutes (along with other patrons) before someone walked out of the back room. The employee told me to write down my name and number and they would call within 1-2 hours when they were ready for me. Of course, I never received a call and I'm not surprised.
I'm getting my money back from Groupon.
RUDE!!!!. Go any place but this place!
STAY FAR, FAR, FAR AWAY!!!.
DON'T GO HERE!!! If I could give this place zero stars I would. I had to wait an HOUR for them to start on me although I had an appointment. The description of the manicure and pedicure on the groupon made it seem as if this would be a super luxurious treatment. Quite the opposite... 1) The nail techs seem like they were picked up off the street earlier that morning. 2) The phone rang the entire time and no one answered it...which explains what happened all of the times I called and no one answered. 3) Everyone who worked there kept talking about how ready they were to go and how tired they were...none of the employees seemed to enjoy their job. 4) After waiting an hour, I feel like my services were rushed because they were short staffed. 5) People just got up to take breaks whenever they felt like it...one lady left the shop, got something to eat, came back to the salon, went in the back to eat, and then came back out onto the floor...what is the problem you may ask, SHE HAD TWO CLIENTS SITTING THERE WAITING FOR HER!!!!! Although the salon was pretty and well decorated, this is one of the most GHETTO experiences of my life. I will NEVER return. Although I bought two groupons, I just let them have the other one because I would rather take a $25 loss than have to endure that FOOLISHNESS again!!! DO NOT GO TO THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Liked: Nothing really!
great experience. I had a great experience with Nancy doing my mani/pedi. I had bought a coupon and read the reviews just an hour before I went when I was looking them up for directions. It scared me about going but it was a great experience. They took me in at appointment time, I was out in the time they said it would take and Nancy was awesome. She did a great job and was fun to talk to the whole time. Glad to report there was no bad chemical smell either. I have another coupon and am looking forward to using it and hopefully can keep going back if they keep their prices where they are now.
my experience. My experience is always a great experience at studio 714 west. i think the salon is very trendy and upscale and the staff is very nice . my services is always done in a timely matter and im always pleased with the results i would recommend this salon to my family and friends..
Studio 714 West/ Nancy. Recently had my nails done by Nancy at Studio 714 West and I want to say she is the BEST!!!! She is very knowledgable and did a wonderful job! I was really not sure about making the appointment because of the reviews I had read but I had heard such wonderful things about Nancy I decided to go anyway and I am so glad I did. She is really great. She is such a friendly person and she made me feel comfortable right away. I will definately go back to see her even though I was not impressed with the appearance of the building itself. Nancy is very creative and is worth the appointment.
Weirdest Experience Ever!. My friend and I went to the salon a week ago and had one of the most oddest experiences ever. The place was colorful, and had a kind of trendy decor, but my mani/pedi girl was kind of strange. My friend got a very nice and neat looking girl that worked on her, but my nail person looked like she just came out of a mosh pit! She didn't look clean or neat at all. She had a Gothic look to her and was not a very warm person! She had on a lot of black, with a tattoo on her neck, and looked dirty! She did a decent job on my feet, but my hands weren't that great! I ended up taking the polish off later that day because the appearance was bothering me. There was polish coming over my cuticles! During my pedicure, she was apparently mad about something because she threw a tantrum about something that was going on! I was talking to my friend and we were interrupted by her slamming something down, and saying I'm over it, I don't care." That didn't help the awkward situation. For the most part I feel that you live and you learn! My friend was lucky because she actually like her nail girl, who was more pleasant and calm. I don't remember my friends nail girls name, but she has dark hair, and pretty stars on her arm! I wouldn't mind giving her a try, as long as I don't have to be near the grunge girl!
Don't waste your time. I purchased a coupon to visit this business. They're extremely booked (not sure why) so my appointment was made three weeks out. I arrived on time for my appointment but waited an hour for my service (manicure & pedicure). They only have 3 seats for pedicures and they were full so instead of starting my manicure the person who would eventually work on me went on to do a manicure for a walk in client. It took 3 hours for a manicure and pedicure and the next day all of my nails were chipped. It looked like something I did at home. While there the same walk in client pulled mini bottles of alcohol from her purse and was allowed to drink. Her friend walked to the beverage store and came back with a full bottle of wine and paper cups. The staff was poorly dressed and unkept. I will never go back. I would advise people to STAY AWAY
NICE & RELAXING PEDICURE...... FIRST and foremost, i would like to say that i had a great experience @ studio 714.... the pedicure done by CRYSTAL was so REFRESHING!!!! the staff there were very FRIENDLY. AND YES I WILL BE GOING BACK SOON!!!!!!!
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