Banfield Pet Hospital

Recommends

3BeaglesandaMutt

Joined 5 years ago

Best Ever - My Dogs Love This Place!. I bring all my dogs to Banfield in Wake Forest! I started with the puppy in May and when I realized what great care (and great price) they provided I transferred my 3 older dogs! In the past I would try to home treat my older dogs, because the typical vet visit bill would top the $250 mark - it did not matter how sick the dog was or how routine the visit! Now, as part of the Banfield program - costs are so under control and the older guys are even getting their teeth cleaned! Something I simply could not afford before Banfield!

Doesn't Recommend

obama08

Joined 6 years ago

Keep Looking. Banfield is a corporate pet farm of an animal hospital. To be fair they seem heavily overworked but I suppose that's because they don't turn down business. My experience with this place was less than stellar. I can't say my dog was mistreated although he did come home from an overnight stay with a small cut over his eye, no one could or would explain that. But my real complaint is with the staff overall. The girl at the reception desk screwed up my appointments not one but three times! I show up with my dog and with a sheepish smile informs me my appointment was this morning or it's the wrong day or she forgot to put me in. Plus she undercharged me on the bill even when I insisted she was making an accounting error. Sure enough, the vet himself called to assure me the bill had been corrected and when I told him the girl made a mistake he commented that it must of been something I overlooked....huh? This place is terrible. Never going back again.