SOUTHERN STATES NISSAN

Service Center....ouch. Don't be misled by the Express Signs, the service area is no longer offering express service. Granted, I would prefer them take the time to do it right. However, when advised that the wait on an oil change is 2 hours I will be taking my business else where. Not to mention that Alison had a migraine and was not in a good mood nor did she exude friendly customer service. So sad to see this place not helping those who purchase cars from them.…

Don't expect much from sales. I recently purchased 3 three new vehicles from Southern States Nissan within a 6 month period contacting the same salesman each time. I was satisfied with each purchase but then is came time to purchase a four vehicle. I started working with this same salesman as before and I had decided to take a look at another nissan lot that more of selection of Rouges. Come to find out, there was a rebate available from Nissan on the Rouge but I was told there were no rebates because the Rouges were a "hot" item right now. I called the salesman to tell him I was purchasing a vehicle with better options from Crossroads Nissan and asked if he could get that car for me at the same price. Needless to say he basically hung the phone on me and I continued my purchase with Crossroads. I never mentioned the rebate issue giving him the benefit of the doubt.

A week later I returned to Southern States to file paperwork on a GAP insurance refund and crossed paths with the salesman I was working with and I receive a cold evil glare from him and not one word spoken. I expected more than that considering I bought three cars from this guy in as a little as 6 months. I will never return to this dealership again and will not recommend it for anyone.…

Will return. i took my '09 Murano LE in for a few minor repairs. Sylvester, service manager, was very courteous and upfront with prices for all service. I had just had the car serviced at jiffy lube and he found that the oil plug had been damaged and was leaking and the air filter box had not been reattached properly causing the car to be sluggish and noisy. This was done at no charge. I was pleased with the service and will return.…