Customer Come First African Braids Inc

Robyn H. N.

Joined 2 months ago

First time here today but I'm thoroughly impressed. Grace (owner) is very professional, kind and knows her stuff! Extremely gentle (I'm tender headed) but quick and efficient. Other staff were courteous, shop was UPSCALE and very clean. I'll definitely be returning! God bless you ladies.

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Tia E.

Joined 2 months ago

By far THE BEST experience I've had at any salon ever. This is no exaggeration. Grace made me feel very comfortable the entire time, I never felt out of place, and she made sure that I was okay for my appointment. She's also probably the fastest braider I've ever seen. I got senegalese twists and she was done in about 2 and a half hours. GO SEE HER! :)

Gina B.

Joined 4 months ago

After a bad customer service experience at my usual braiding salon, I set out to find a new one. During my quest, I came across Customers Come First African Braids and decided to visit. Prior to making an appointment, I visited the Cary salon and met with Mary regarding styles, hair types, etc. I decided to give CCFAB Salon a try and could not be happier with my choice. My appointment was at the Raleigh location and I must say that it is the most upscale braiding salon I know. The decor and ambiance are absolutely amazing! Grace was very friendly and, as the name states, I felt like I was a priority. In addition to receiving amazing Senegalese twists, Grace showed me different ways to style my twists. Now that I know THIS shop exists, I will not be patronizing the "other" shops. Prices may be the same from salon to salon, but good customer service is an important distinguishing characteristic. Appearance, professionalism, and good customer service have earned my business at Customers Come First African Braiding Salon.

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Shanie T.

Joined 4 months ago

Was serviced with Senegalese twist the day before Christmas and Grace did a wonderful job. This is the most UPSCALE African Braiding Shop in NC, and I highly recommend this salon! The staff was extremely professional, I was even offered a glass of Moscato wine (which was really rare for a braiding salon). I definitely would re-visit this salon for all of the future services. Grace is the Bomb! And guess what ya'll they play Jazz music on their all-star Google TV, light incense, and offer complimentary refreshments. My braids were not tight (usually when I go to a braiding shop, my brains feel like they are coming out). The atmosphere was very comfortable with Grace and Lady Mara a.k.a. Oprah and Gayle of the Natural Hair Care Industry(LOL). It was pleasing to my heart to see an African and a African-American working side by side to serve their own people in such a professional manner. I truly appreciate Customers Come First African Braids (CCFAB) for showing society that we all can work together.

Candra A.

Joined 9 months ago

First off, I never write reviews but I had such a great experience at CCFAB yesterday that I have too. I am new to the area & I was looking for a braid shop. I came across CCFAB online & saw all the great reviews & decided to call. They answered all of my questions & I scheduled an appointment for the followng day. I got the amazing Grace. She did Senegalese twists for me at the Cary location. It was a neat & comfortable environment. She provided great customer service by being friendly & making me feel welcome. She made sure she knew exactly what I wanted. We discussed the style, size of braid, length, etc. My hair is fairly long (midway my back) and thick. Ms. Grace did my hair in under 6 hours. (in other shops it usually takes 8 or more hours). Ms. Grace also asked if she could choose the color for my hair & I trusted her. I'm glad I did bc she mixed a beautiful color for me. I usually play it safe with standard black/dark brown. But she mixed a small amount of an auburn like color & it came out lovely. She made great conversation with me & was unbelievably funny. I walked out a very satisfied customer. It's a good feeling when you feel like you got the best service & product for your money. I will definitely be returning.

Janice P.

Joined 10 months ago

I want to say that deciding to get my hair braided by Ms. Grace Bey was a no brainer! I am very much satisfied with her product and her work ethic..she promotes in herself and her staff Excellence in what they do.

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Theora M.

Joined 1 year ago

Definitely a Five-star experience. This salon has given me the best experience. The atmosphere is always professional and efficient. Not to mention the convenience of same-day appointments, the owner Ms Grace is personable and her employees carry the same spirit of excellence.

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Kim D.

Joined 1 year ago

There is non like CCFAB*************** "THE BEST!". Come on people, your should be a shame of yourself writing all this craziness. This is the prefect example of black on black crime. You have a African braiding shop with an African American Braider of which this is the first time I have ever heard of this. It sound to me that Ms. Grace is doing more than most of us in our own community. I don't understand why is it that we as people are so stupid and selfish that we can not read between the lines. You have one of our "sister" doing what she need to do to survival while making a difference. She have a business that create jobs for black employees, and that cater mostly black customers. From what I know of this woman, she is a one of the best people when you get to know her. From speaking with her, i know that her intention is good and she is trying to help by bring a positive change in her own ways.

I have been into many African Braiding shops and I mean "MANY"! CCFAB is the first of their kind that do so much and go the extra mile to do what they do for their customers.

When will ever have something good worth fighting for? When will we stop been the slave and become the master of our own communities?

Most African braiding shops that I have been to, they don't even come close to the lever of professionalism that CCFAB provide.

We have to build and encourage CCFAB to become at their best, not work over time to break them down. We move from one African braiding shops to another doing the same thing we do. Never been satisfied because most of us don't even know how to act right. The sad thing about all of this is that we never judge or complaint when we get service from the chinese, the Whites or other race, except our own.

if we keep bringing our own black people down, who can we turn to? Is this what Dr. King (MLK). fought for? Is this how we will go down in history as people? How will our children ever do better, or get the respect they desire if we can not represent them or teach them well? "Our action speaks louder than word..."!

I love Ccfab and they have my business for life. Ms. Grace and the others are great and I know I will always have the best of time when go there. I have been to CCFAB at least three times, each time that I have visited the salon i have been pleased and my hair was done with in a reasonable time. The conversations are always educational and life changing. They offer me free wine, refreshment and drinks. Great entertainment on their google TV, they offer coupons, free braids takeout, hair included and best of all the environment is very impressive. The environment is very impressive so that I forgot were I was, I thought I was home or at "White" salon.

Ms. Grace, you have customers for life and you keep doing what you're doing. Because you know "GOD" I know you will be more than alrigth. Just know that "No weapon form against you or/and your business shall ever prosper. I love you guys and I know there're many people like me out there that appreciate and respects what you guys do. Every time I with your, I feel like I am at home and I thank your for everything. Thank you for making a different and I apologize for those who don't know what they do.

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Beverly D.

Joined 1 year ago

I get so many compliments & I so love my hair!. I am new to the area! I called CCFAB and Grace took the time to answer all of my questions. I had a lot of questions mostly bc my hair was damaged and my hair line is weak. The responses I obtained were detailed, made since and Grace was knowledgeable and confident in speaking about her product. Two days later I arrived for my appointment and was very pleased with the end product. I then returned about a month later for my free pin up..l she oiled my scalp, made my straight ends curly and gave me a wonderful pin up style for a wedding I was attending in NY. I will return in about 3 weeks for a touch up for new growth. Free pin up, free take out, quality hair and quality service...I love it. Most of all the energy of the place was right! Peaceful ..God's love was there! Definately, a place I will-recommend!!!!!

Doesn't Recommend

Jamequia C.

Joined 1 year ago

RUN AWAYYYYY!!! PLEASE READ AND SAVE YOURSELF THE MONEY. First off let me say that I NEVER write a review. NEVER! If I'm not satisfied I just suck it up and not return but I genuinely want to save you all $180. I just feel as though it is the right thing to do. Money is too hard to come by to give it away to business' that are not going to offer their best service and best employees. I have no idea what these other reviews are referring to. I'm guessing they haven't had their braids done by really good people before to know the difference. The only reason I came to this place was because I go to NCSU and needed a place close to campus. The place was very clean and the workers were nice however, that does not make up for the poor job that the did on my microbraids. To be completely honest, if I'm paying $180 for African braids I want African braids. The young girl that did my hair was African American. Again, to be completely honest if I wanted American braids I would've went to a normal salon and paid a cheaper price. Even after I noticed that she was not African, I still allowed her to do my hair. After all it is not about ethnicity but skills! I want to also point out that it is not family ran like a lot of the African shops. She hires people and trains them which would explain the poor skills that were expressed through my braids. I feel as though African braiding requires an innate skill that you are born with and can't be taught. Let's be real, we can always tell who went to Africans and who went to "homegirl up the street" even if their hair was nice. The worker began by complaining that my hair was too thick and too long and my hair is neither!! I get my hair braided all the time and no one has ever told me that it was too long for micros. My hair barely touches my shoulder! Ms. Grace still came in to help her but she just initiated the braids by putting the weave in and left the salon for the other girl to do the braids (we were in the Western Blvd location). I thought this would sure speed the process up. It still took 8 hours to complete (shaking my head). If you are familiar with African braids you know that the braids are neat and the braid is done very tightly (the actual braid, not referring to the tightness of the edges). My braids were fresh but I noticed they were done loosely. To give you a visual, think about when you were little and practicing on your barbie's hair. It wasn't close to that bad but just to give you a visual of how the braid was loose. Usually when taking out African braids, you need the smallest tooth comb to undo the braid. These braids won't need that at all. A week later I'm noticing my braids look as though I've had them in for at least a month. I tie my hair up every night and take good care of my hair (I paid $180 so of course). I called Ms. Grace to let her know and she said they just needed to be trimmed. I know the reason is because the braids were done loosely and it has caused them to frizz up. I still came in and let her trim them but I was still not satisfied but there was nothing I can do. A week after having that done, I went to visit my hometown and people were shocked that I had my braids in for only two weeks. I honestly couldn't blame them and this just made me even more heated. I have now had my braids for a month and I am about to take them out. Please don't waste your money coming here!!! Save yourself the headache and drama.