Wonderful Salon! Marie does great work.
I went in for a major change from a BOB to very short. Absolutely love it!! Both the owner and Marie looked at pictures and discussed all my options with me before making the change. Great salon, all staff is professional and kind.
I love this hair salon! Ashley is a
doll. I went in there hoping to make a big change with my hair, and Ashley went above and beyond my expectations. My hair feels so light has more movement than it ever did before! I look forward to my next visit!
Best chance I've ever taken!.
When I moved to Raleigh, I knew that I had to take a chance and choose a hair salon. I chose Elle, and I'm so lucky to have gotten it right on the first try! I was blown away by the hospitality provided -- they always offer complimentary drinks, snacks, and much more to make my visit as enjoyable as possible. I have seen both Ashley and Sarah, and they are equally talented. I know that they do a great job because the complements pour in after seeing either of them. I was also impressed that no one pressured me into buying any expensive hair products -- instead, I was given samples to take home and try. I will definitely be scheduling another appointment soon. After all this gift-giving, I deserve a treat for myself, right?
Let me start off first by saying that Elle is an AMAZING salon! Their customer service is top notch! I saw Byran for a brazillian blowout and I couldn't be happier! He did a wonderful job and I am very pleased with my results. He was very thorough and explained to me the process and all the benefits of the service. I highly recommend Elle to everyone!!!
The place to get your haircut for the hip crowd!.
I love this place! Sarah was great last week! I've had a lot of compliments from my haircut. I Found this place not to long ago, and it is awesome! I am a young guy in professional sales, and I recommend them to other professional guys wanting to get a quality cut. They always ask me if I want a drink, and the atmosphere is always great.
Couldnt be HAPPIER!!!!!!.
I have been going to Elle for 2 years now and the service only keeps getting better! I have regular appointments there every 6 weeks, I even schedule out months in advance to make sure I can be seen. All of the people at Elle pamper me! its like having a mini vacation every 6 weeks! My color and cut are always perfect and Erica and the rest of her team always ensure that I'm happy and well taken care of.
Worst Customer Service in Raleigh!!!!.
I got an appointment with Jen due to the CitySearch reveiws and things went great. When I arrived at my following appointment I was informed (20 minutes after appointment time) Jen was no longer there. I got my haircut from another stylist and it was ok. I scheduled a 3rd appointment and that is when things went completely horrible! I was informed an hour and a half that my appointment was canceled because of an illness to the stylist and asked if I would reschedule a week later because the salon was going to California. I explained (very politely) about my stylist leaving and that now this appt was being canceled when I was interrupted by the guy on the and he raised his voice. I said excuse me twice and he hungup the phone on me. When i called back to speak to the owner the same guy gets on the phone and tells me he is the owner. Knowing the owner happens to be a woman I told the guy and asked to speak to the owner, he then tells me he is the manager and starts going off on me verbally. I asked him to tell the owner that I would publish this experience and she needs to know. He started going off on me again. I cursed him and hung up the phone. With the Chaos and lack of professionalism of the manager I am sure they will go out of business.
And the reviews of how great Jen's hair styling hair were very accurate. I just found out her Salon is Salon Energy in Raleigh
Elle Hair Spa is fantastic!!.
I had a hair appointment today at Tanas Hair Studio on Durant Rd. My appointment time was 4:00. I was on Falls of the Neuse about 2 miles from Durant Rd. at 4:00. I called to let them know I would be 5 minutes late - they told me that the lady that cuts my hair would not be able to see me. Well, I had taken over an hour off work and I really wanted a hair cut, so I stopped at Elle Hair Spa to see if they could possibly work me in. The gentlemen that helped me at the front desk, I believe his name is Nick, worked me in within 5 minutes of me walking through the door. A very nice lady named Ashley cut my hair and let me tell you...she did a great job! She did my hair EXACTLY how I wanted it done!!
I was extremely pleased with my entire experience. Elle Hair Spa is definitely my new spot!!