The Skin Institute

NOT WHAT IT WAS. Our family had been going to TSI for a long time and we used to agree with all of the good reviews below. However, they must have been bought out by another group because the quality and service has tanked.

You schedule with someone and get someone else on the day of the appt, you get interrupted during treatments by other staff barging into the rooms to do housekeeping, and the new front desk staff is just awful. I can also say that I have never seen a doctor there, not once. Normally that wouldn't bother me because I've liked the PAs but now they've changed their insurance billing and expect us to pay for our visits ourselves until we reach our deductable BEFORE they'll start billing our insurance! WTF? You can ask these women why they claim this is somehow beneficial to us, their patients, and you'll hear their sad story of not getting paid by insurance companies. Huh....and yet they've expanded, got that new monstrosity of a desk, they have tons of kids just walking around not doing much of anything at all and then cry poverty?

Such a shame. It used to be a great place to go.…

Terrific!. After struggling with acne all my life (in my 30s), finally someone provided an effective treatment. The medications prescribed combined with TSI's acne treatments have finally cleared up my skin. I have been extremely happy with the results and continue to go to them regularly to keep my acne under control.

Thanks TSI!…

Great place!. Wow! The medical team there are great and very knowledge. I had a PA treat me for my skin afflication and with a week, I saw results. There are other issues that have bothered me in the past, that I didnt think I could do anything about, that she pointed out to me, and BAM! she is treating those too...some under my insurance and some that are cosmetic. I appericate that they pointed out the difference.…

good enough for me!. I am a simply person, with simple needs...what I like about this place is that they really try to get it right...(the first time). They service a vareity of people: I have had friends go and get skin cancers removed; I have had friends go to get botox and I have gone to get my acne taken care of.

Point is: Its a doctor's office...and its a busy place 9some days more so then others)...the most I have every had to wait is 30 mins (most time its 5-10) and I get my needs meet.

I gave them 4 stars...because they are not perfect...but they do the best they can (which I can say is better than other offices I have been too)

If you are tired of dealing with skin care issues or has someone in need of tryng their acne and you want your insurance to cover it...then head to The Skin Institute in Apex...ps construction is done and the place looks great!…