Alter Ego

Meghann Holland's Craft. Two months ago my hair was well below my shoulders and relatively blonde. I had never colored it before. One day, while downtown, I decided to check out Alter Ego for a brow wax and maybe a consultation. I was introduced to Meghann Holland who greeted me with sincerity and professionalism. I was curious about a drastic cut and color, I told her. She made room in her schedule to consult me after the brow wax.

I decided to go for it: a chin length, textured cut and a nearly chocolate color. Upon arriving for my cut and color (about a week after the initial consultation), I unloaded about five different pictures on Meghann. Each was a different beast entirely, but I wanted some sort of hybrid haircut. Meghann listened intently, worked with me on what it would take to execute the ideal cut, and even taped the pictures up at her work station for reference. She knew I was nervous about both the cut and the color. But she has a special, exceptional quality lacking in most stylists. She truly works to bridge the gap between her client's ideal style and her own interpretation of pictures or vague descriptions.

Meghann worked with precision, patience, and creativity. The end result was exactly what I was looking for. Not a day went by since that first cut without compliments, from those who know me or complete strangers.

The cut grew out and it was time for a trim and color. I, of course, went back to Meghann. This time I wanted to go for a darker brown, and to shorten the cut in the back and bang areas. No pictures needed, I explained what I was going for and she nailed it. I probably received 10 or more compliments from strangers today. Such as: "I love your hair! Who does it?", "That is a gorgeous haircut!", and the like. I have never enjoyed a haircut more than these two. Meghann puts soul into her work. I even sent my mom to Meghann!…

Outstanding color, cut, experience. I love Alter Ego! From the moment you arrive, you are treated with respect and made to feel welcomed. I have been there three times in three months, and have always had an excellent experience. Meghann Holland (Meggs) is my Alter Ego stylist. Her professionalism, talent, creativity and the the quality of care and service she has given me as her client has been consistently amazing every time. She consults with you. She listens, she makes suggestions, and she works with you to see that you not only get the cut, color, styling you want, but also what she honestly believes will work best for you. If you want an amazingly good cut, excellent color, and a stylist that you can relate to, see Meggs.…

Bad Hair Coloring, Even Worse Customer Service. My girlfriend had the WORST salon experience ever at Alter Ego Raleigh!!! Not only do they lack coloring skills but she had never been treated so rudely by a salon manager, Stephen Ridolfi, and owner Dana Hunter or by any business for that matter. She wanted strawberry blonde hair blonde highlights and brought a picture of how she wanted to look. The stylist consulted with the manager, Stephen Ridolfi, and he explained what she should do. After processing, it came out a dark, dark brown with no highlights. Stephen was very condescending and told her that after a few washes it would be the color she wanted. She wasn't pleased and wasn't leaving until it was right. He then instructed Hannah again on how to fix the color, but was extremely rude to me the entire time. After my second process it looked exactly the same…