Raleigh >Massage > Massage Envy
8201 Brier Creek Pkwy 105, Raleigh, NC | Directions 2761735.908862 -78.784879
Very happy with aromatherapy massage here – I recently visited the Brier Creek, Raleigh,NC location and had an aromatherapy massage. The therapist was very good. I have visited Massage Envy locations across the country but my favorite by far is my is my home ME at Mayfaire, Wilmington, NC.The front staff is very friendly and welcoming. The therapists are all terrific. Debbie C.
You cannot fix stupid! – Although I enjoy my full experience of a true massage (spa, robe, slippers, warm tea, steam room, quiet waiting area, friendly service...etc) I sometimes prefer the quick in and out of Massage Envy, purely due to convenience.
This is the SECOND time I have made an appointment by phone, listened to the "terms and conditions" about cancelling, provided my credit card number over the phone and verbally acknowledged my appointment date and time.
I show up and guess what? They don't have my name "in their system." After a grueling week, back pain, and needing time to myself, I anxiously awaited for my appointment. How can it be that these unprofessional people can "mistakenly" delete my appointment time twice! This is absolutely ridiculous! This place has never been professional, nor have they admitted to their mistakes.
I will clearly take my business elsewhere (say Skin Sense) who is more sensitive to my needs, displays concern, and unfortunately who is more expensive. Hell, at least you have an appointment IN THEIR SYSTEM when you show up. I'm beyond disappointed and hope that this ignorant business can hire some classy individuals with not only passion for their job, but a higher intelligence than that of a sloth.
You can fix problems when the stage of denial is overcome. You cannot fix stupid.
Disappointed and WILL never go back.
Beware of Their Contract! – When my husband and I signed up we had good intentions of going for a message every month, but life gets hectic, plus I was laid off from my job of 11 years. Now after a year of paying almost a $100 per month, we have completed our contract, but we still have 16 unused messages we have paid for! And according to the terms of the contract we will only have 30 days to use them if we cancel! That is $784 worth of messages!! I agree that contracts are binding, however, I also believe it is right to receive the services I have already paid for! Please be very careful about signing a contract with this company!
awful experience – specified "no deep tissue massages" on the bullshit survey sheet they gave me & didn't read themselves.
endured deep tissue massage for about 90 minutes, told her she was doing it too rough. she assured me it needed to be done & i'll feel better a few hours later. I wasn't entirely sure if I had been massaged for the entire 90 minutes I paid for, but I was very close to ending it early.
and also, i didn't appreciate being talked to about religion and conservatism for what seemed to be an eternity of small talk during my massage.
I wouldn't take a free refund even if it meant I was allowed to inflict the exact same amount of pain towards the perpetrators who have done this to me.
Response to the member that said the place was dirty – I do want to respond to the person that said the place was dirty. It is very very clean; one of the most sanitary places I have ever been in. However, the sales tactics would keep me away. Very very pushy, you can not enjoy your massage because you are worried how they are going to tackle you on the way out. Leave more stressed than when you come in. With the economy like it is; they really should leave you alone.
Enjoyed my Massage! – I had great massage at Massage Envy in Brier Creek. My therapist had been doing massage for several years and you could really tell. She listened to needs and did a great job helping me feel better. I went in with a terrible migraine and felt better on the way out. I will be back again!
Great Overall Experience – I recently went to Massage Envy in Brier Creek and had a wonderful massage! My therapist was very knowledgable and friendly. The atmosphere was comfortable and welcoming and I had one of the best massages I have ever had. You can't beat the prices in these tough economic times. We need massage more than ever with all the stress!!!
Never Again – I called at 8 am to cancel and reschedule a 12:00 appointment because I woke up with a cold / virus. I was told that they'd have to charge half of the appointment fee for canceling on the same day and I responded that I had no idea I'd wake up sick and didn't think it was fair to charge me. The receptionist (Ashley) looked at my customer record to see that I hadn't canceled before and then decided not to charge me. But, instead of asking when I'd like to reschedule, she HUNG UP the phone on me. I've been a Massage Envy member for almost a year, and this was my final attempt to try and find an experienced massage therapist and not someone just out of school. I won't be renewing my membership.
BEST SERVICE ALL AROUND – I went to Massage Envy in Brier creek and the service was fabulous!! As soon as I walked through the door the manager on duty smiled and called me by name!! What got me was, I had never been to massage envy before and they made me feel like I was already a member. Just so you know I had personal attention from begining to end and so at the end the manager on duty sat down with me and explained how I could incorporate massage into my life, and as good as I felt he surely didn't have to ask me to sign up....I was ready!!! It was a very relaxing enviroment and the the employees were very nice and they all had smiles on their faces so that put a smile on my face!! Thanks massage envy for making me feel better!!
Best Massage Ever!!! – I called Massage Envy in Brier Creek per my wife's recommendation to see if they could help with my neck and back. I work in IT, staring at a laptop for 50 - 60 hours per week. Those of you in my field know what I am talking about...my neck is so tight and my lower back was killing me. I setup my appointment and was suprised that they could get me in so quickly...and at the cost!!! When I went in, the staff was very friendly and professional. I was also suprised at how nice this place was inside. I didn't expect that at all...from how low the price is. Anyways, my wife made an excellent recommendation, as I can now move my head and my back didn't hurt when I woke up the next morning. They have a membership program and am happy to say that I signed both my wife and myself up. I'd definitely recommend this place for the quality and cost. Thanks Massage Envy staff!!!
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