Raleigh >Gifts & Novelties > Plow & Hearth
4121 Main At North Hills St # 100, Raleigh, NC | Directions 2760935.836563 -78.643697
Neighborhoods: North Hills
Worst customer service ever!!! I was the only customer in the store inquiring about the sale on the folding rocking chairs. Not only did the sales rep could not give me simple answers about the conclusion of the sale or if available on line, she didn't bother trying to find out. I was planning on purchasing four (must not work off commission). However she brought one box out with an attititude. There was a store made tag that said 4 chairs for $175 dollars taped to the
chair I wanted to purchase. I questioned the lady about the price she was charging. I walked her to the tag and she couldn't figure it out either. Back at the register (she took the tag with her), she tells me it's wrong and just stares at me blankly. I work in retail, and I have to honor a mis-posted price...false advertisement right? I asked and she told me no. I thanked her for her time and as I was leaving she practically laughed in my face! There will be calls about this customer service to the company's office.
Awesome Customer Service!! – Stopped by Plow & Hearth the other day for some garden gloves and a new outdoor furniture cover and was pleasantly surprised by what a down to earth and helpful staff they have. I would reccomend this place to all my friends and family, their prices are competitive and the service is phenomenal. Thanks Plow & Hearth!
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