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First Class Customer Service. I have been going to Radiance Salon & Day Spa from day one of opening. I have always received first class customer service. I have had many salon and spa services. Each and everyone a perfect exsperience. I would recommend to everyyone who loves to look their BEST, GO TO RADIANCE SALON & DAY SPA. Take it from a DIVA.... Best Salon and Spa Around.…
Beautiful salon and staff. I love the atmosphere at Radiance. After my first visit, I won't let anyone else touch my hair. I've been going for 5 years for color, cuts, pedi's and manicures. The salon is clean and the staff is great!…
Fabulous Facial!. Absolutely loved my facial! My face was dry yet oily and just generally blah when I went in, and afterwards it was balanced and extremely SOFT. I was truly shocked. The esthetician I had (Danielle) was super sweet and highly knowledgeable. I bought the Image Vital C "anti-aging" serum and tell everyone about it. Smells wonderful and feels so good. I can't wait to go back!…
Lack of Customer Service and Professionalism.
first, i can't say that i have ever been. all i can say is that i tried to book, yes with a living social voucher, but they told me sorry they were all booked for basically every service it covered
until the expiration date. how convenient... and i got the same response back in the winter when i tried to schedule services for a friend's wedding about a month out. i should have called LS then for a refund.
i agree with the others, 1. don't oversell yourself and/or 2. don't use LS to advertise only to keep LSers who actually buy out. from both a business and client perspective, it's a lose-lose.
very unfortunate!…
Service paid for but would not allow me to schedule!. I will never go to this spa. I bought the Living Social deal for the manicure/pedicure. I tried to schedule the service in December and was told they were booked out for several months. So, I waited and tried to book again in August. The receptionist was happy to offer me a same-day appointment...until she found out I had a Living Social deal. She then told me they were entirely out of appointments before the deal expired. Strange, when she had just said they could get me in the same day!! Anyway, I'll be calling Living Social to get my money back. Very poor business. They should have put a limit on how many deals they sold so that this did not happen.…
