Raleigh >Food & Dining > Bombay Kitchen
A very Bad experience....
Overall rating = 0/5.
One of the worst experience I have had in any of the Indian restaurants I have ever been. Me and my friends ordered Soup, Chicken pakoda, Murg Masti, Chicken biriyani, Bread basket and Chicken Jalfarezi.
I should first admit that the soup was different. I liked it. But what followed was totally a waste of money and time. The appetizers were partially cooked. The Chicken biriyani was a huge disappointment. By the time the bread was served, Chicken Jalfrazi was even worse. Why should anyone pay $10-$12 for a microwaved Chicken Jalfrazi, which you get for $3 in any Indian stores. But the breads were good.
Atlast, we informed the owner/server/cook (the same person) the food was not good. He simply replied, "I used to tell the same thing to my mom every time she cooks". Dude, what is that supposed to me? ..... We left the place highly disappointed.
I would not recommend this place. Please dont waste your money and time to buy this crap.
Bad day for us....
Went to this restaurant on 23rd March 2011 around 8:30 PM. We called them up and they said restaurant is open till 11, so 8:30 PM is not all that late. We were surprised to see the restaurant completely empty and there is only one guy who cooks, takes order, serves.. all in all.. it took 2 hours to serve 8 people, which is ok given that there is only one person working.
Briyani was ok, but it didn't taste like Briyani at all. Chicken Jalfrezi is prepared from ready-to-eat which is very evident from the taste. Food is not very fresh, overall service is good, but food was bad. When we left, we told him that food didn't taste all that good, for that he simply said sorry that you felt that way.. and he said "we used to tell the same to our mother".. I don't know what the hell he means by that.. very very disappointing.. I personally campaigned to my friends to avoid this nasty place.. I recommend the same to you too..
I am really surprised about the other rating.. may be they lost their chef or its just a bad day for us.. anyhow I am not going to recommend this place after all this...
Worst Indian Restaurant in Raleigh. This is the worst indian restaurant i have ever been to in raleigh. The food was bad, I lost my patience waiting for the food.The ambience was very average and there was only one person taking care of the kitchen and the service. He took nearly two hours to serve the food I had ordered with my friends. The thing which irritated me to a maximum level was the waiter's server when we told him that the food wasnt that good at all.He was being snobbish instead of being courteous and asking what was wrong with the food. Please dont ever try this place for indian food..you will end up paying high price for no taste.Instead you can buy ready to eat from indian stores for a cheaper price coz its the same thing which is being served here.
The most horrible experience I ever had. Very very bad food. I wouldn't even give that one star.
It was a Tuesday dinner time. There was no one except me and my friends who went to have dinner. The waiter who later we found was the chef too seemed pleasant initially.
We ordered some dum biriyani, naan and sides and soup/starter. The soup was from a readymade mix. We could identify the taste. Dehydrated vegetables in vegetable soup. The first thing that put us off. Then naan came out cold after a very very long wait and we had to send it back. By that time sides have come and gotten cold and then the naan was served hot. The dishes tasted very bad. I certainly can cook better food or could have had in a cheaper place. We had to wait for 2 hours for all the food to be served at different times and not in order. We heard the microwave sound from the kitchen and also realized he was the only guy who served as well as cooked. I wouldn't say cook but rather heat in microwave. We were all very hungry and just couldn't leave since we ordered everything.
I decided to tell him that the food was bad and that he is having unhappy customers. He thought we were a bunch of students and made a poor service poorer. Then came the hefty bill after eating bad food. I mentioned that we didn't like the food and it didn't taste good and the reply he gave was - "He complained to his mom that the food she makes doesn't taste good. What to do?" Are you freaking kiddin me. You dont pay your mom even if she makes bad food. There was no concern what so ever and he never asked what that we didn't like. No changes to the check either.
I'll never ever go back and highly recommend not to go to this restaurant.
Everything was bad. 0/5.
Authentic and delicious, made fresh on the spot, winner!.
The food is authentic and absolutely fabulous, the best Indian cuisine in the Triangle area in my foodie opinion, but come prepared to wait for it. They start making everything fresh when you order it and not before, down to toasting the cumin seeds on the spot to top the yogurt and chutney. It's worth the wait; the chef they have back there seriously knows his stuff.
The owners don't have the best business sense unfortunately and haven't marketed their chef to his full potential, so the place is often empty. I recommend taking full advantage of that and coming in to get the chef's full creative attention whenever possible. We certainly do. Highly, highly recommended. The chef has a very deft hand with spices and coaxing full, rich, complex flavors from both meat and vegan or vegetarian ingredients, and it shows in the finished dishes.
Their bread is un-frickin-believably delicious. I usually avoid bread baskets because it's not worth the carbs to me, but their poori and naan gets me every single time. Utterly fresh (they make it on the spot) and fragrant and tempting every time. Major winner here.
My girlfriend and I went here last night and were really quite Impressed with the taste of the food. The restaurant was pretty empty but it was around 8:30 (and people have trashed this restaurant on here).
We are both vegetarians and the selection was good. Both our meals were GREAT! I asked for Hot and it was actually spicy for a change. I love spicy food. My girlfriend's meal was also quite good but much milder.
The service was good, even though only two people were working. Seemed like they were a couple.
The man seated us and was really nice as can be expected. The woman, who I assumed cooked the food, brought it out and made sure everything was to the degree of "hotness" we liked. She was really nice and towards the end of our meal was telling us about some of her favorite vegetarian things on the menu. She even brought out this really good sauce for us to try. I will definitely be getting that next time!
The only things that kinda sucked was that rice was extra, but no big deal really since this usually varies from place to place. Also the place was kind of tacky, but no worse than like a Mexican restaurant with Mariachi hats on the wall.
I would definitely eat here again. The food is great. Maybe to go would be best for people that want great food but are picky about the way something looks.
The worst restaurant ever, what a joke !!. I wish I could give this restaurant a minus one meeting. I spotted this restaurant when the other day I came to pick up my order from Cafe' Tiramisu (in the same complex). So few days later we were in mood to eat Indian. We usually go to Azitra or Saffron. We live far from Cary so usually the above two are quiet a drive. So we decided to try takeout from there. We called at five and the woman picked up and said the restaurant did not open until five thirty so the order would not be ready until six. So we decided to cancel since we were not sure we would be out this long. Anyways we ended up being out later so we decided to try it. I am glad I took my wife's advice and only ordered one entree' just to give it a try. When I called again the woman said did you not cancel the order earlier, I said yes we were not sure. Anyways she told me over the phone that the order for the entree would take thirty minutes since their chef was extremely busy. When I got to the place the first thing I noticed was that the place smelled. I got in and there was hardly anyone seated. I asked the guy how long would it take and he said it would be twenty minutes. I told him that was too long and if he could hurry it up. He left in a huff and muttered 'ridiculous' under his breath. I was taken aback but kept quiet. When he returned I asked him if the food is going to be mild. His response was 'whatever', he said that it would be prepared the way Indian food is usually prepared and I should be aware that Indian food is usually spicy (even though their menu says that you can inform the server about the degree of spicyness that you desire). I could not take it anymore. By now he had my card. I told him his customer service skills were very poor, he was rude and that I had heard him utter 'ridiculous'. I would like to cancel my order and would like my card back. He refused to give my card back, it seemed like he was desperate for my money. He said I had canceled twice and he was level setting the field. I told him that we would never bring our business there and that we would also tell our friends not to visit such a dumphole. Eventually his wife brought the order and said that the food is not prepared the way I asked for it but she had done me a favor. Whatever. I looked at the food and it looked yucky and oily and it seemed like he did not even give us the right order. When we got home we threw the food into our trash can. Our money given to a desperate charity. Avoid this place at all costs. Even if you are homeless, penniless and depressed in life, do not go there EVER !!
A Total Joke.
As some of the reviewers before me have said, this place used to be called Sitar Palace, but apparently changed owners a year or two back. Sitar Palace was average, but their buffet was always well-stocked.
Now, the place is called Bombay Kitchen, and it is a joke. If you want a memorably bad evening that you can laugh about for years to come, this is the place to go.
My wife and I came there on a Friday night, not knowing that the ownership had changed. If we had known, I guess we would have tried anyway.
For the first half-hour we were there (yes, 6-6:30 on a Friday night), the buffet was completely empty. You read that right -- absolutely nothing available for anyone, and maybe 4-6 tables with diners waiting. No custom orders being taken, either.
They eventually brought out one or two dishes, which were horrible. They did have beer, which I was able to get one bottle of (the waitstaff was seldom to be seen).
My wife and I still laugh about this place to this day. If you are wondering just how ridiculously awful a restaurant could be, or if you are doing research for some kind of comedy routine, then maybe you should visit. Everyone else should probably stay away.
As a side note -- they have an Indian Food store next door now (Bombay Market). Or at least, that is the rumor. I stopped by at 4 pm on a Friday recently to see if I could pick up some Paneer to cook at home (North Raleigh has no other Indian markets). The place was closed. There was a sign on the door saying to enter through the restaurant ... and of course the restaurant doors were locked as well. So, the message from the owners is pretty clear -- they do not have time for actual customers, because they are busy doing more important things, like not actually serving customers.
(P.S. I am not sure if Citysearch allows zero-star reviews ... I'm about to find out).
(P.P.S. Nope, I am forced to give at least one star. This place doesn't deserve even one star, but why not? I am feeling generous today!)
Not even indian. this place is far from being an indian restaurant. the vegetarian selection is awful and being from india i always expect a wide selection. i won't eat here again.
Poorly run business, sub-par food.
I've been to a fair share of Indian lunch buffets, and even though they're not all great. However, I never expected to find one that is absolutely terrible. I will never go to Bombay Kitchen again.
I used to come here when it was Sitar India Palace, and little did I realize how drastic the change would be. The buffet was sparse...the only two entrees were dal (more a soup than an entry) and perhaps chicken tikka masala (or something similar). This was the first red flag. The second red flag should have been that many of the tables still had dirty plates and glasses on them from customers long gone.
My boyfriend and I ignored these, being quite hungry, and decided to order off the menu. Note that they have no lunch menu specials, so the prices were pretty high on the menu (over 10 per entree). As usual, nan was not included in the price, but RICE was $3.00 extra.
It took forever for the woman to prepare our lhassi. In fact, it became evident that she was the only person working there. She kept mentioning "the chef," but it took so long to make our food that there is no way that anyone else was there. (We were also one of two tables in the restaurant). One group of businessmen came in, an Indian man with them looked at the buffet and then they all left. Red flag number 3.
My paneer makhani was sub-par, not even hot by the time it was served to me. My boyfriend's goat biryani appeared to have been cooked in a microwave. The only food I was classify as "good" was the garlic nan we ordered, though it did arrive more than five minutes after our entrees.
The icing on the cake was when the woman couldn't add our bill up correctly. She charged us $2 extra, but then forgot to add in tax, so we let it slide to get out of there as quickly as possible.
Never go here! Go the extra distance to downtown Raleigh (India Mahal), Morrisville (Saffron), or even Chapel Hill (India Palace, Tandoor, or Mint) for quality Indian food. Or perhaps there is a nearer location with better yelp reviews. Seriously, save yourself the pain of this poorly run business.
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