06/13/09

Steer clear of this disaster

by AJB531

This place does not take reservations which is fine as many places in Raleigh do not, but they have no waiting area or bar. You wait in a 4'x8' entrance way with no seating, this went over well for 30 minutes with my 5 year old. When we did sit the wait staff was some of the worst I have ever encountered. We had a group of 6 adults and 3 children and all ordered at the same time- some sushi, some from the menu. Food was coming out sporadically and in no particular order- 1 salad, then a partial sushi order, couple more salads, cup of soup, another partial sushi order, then an appetizer. At that point I had to ask for my dinner and was told the other stuff was ordered first, which was a lie as I was the first person to order at the table, that is why it came out first. Never heard such a thing in my life- I thought dinner was served by the course not the order the waitress wrote it down. Of course at the end they didn't fail to add in their 18% mandatory gratuity.

• Cons: Customer service is horrible

04/29/09

Great food and atmosphere

by MiguelH

The sushi at Mizu is just outstanding. The experience of watching them making the rolls, grabbing food off the train and the service are a great combination. Although at times it feels like it might not be the best restaurant to take your kids but you see plenty of parents bringing their kids in. Its a nice restaurant if you are going on a date or just feel a little adventurous and have some time to sit for a good meal. A definite restaurant to recommend to others.

• Pros: Everything
• Cons: not enough restrooms

02/22/09

cold service

by alicecolin

The customer service is under average. we decided not to go back again after a very bad experience. The food takes unsually longer than other japanese restaraunt we dine in. Staff there are very cold and unpleasant.