Shopping >Preston Flowers
Terrible Customer Service. I had a very sour experience when I went to a scheduled appointment to talk wedding flowers for my july wedding last year. Not only did the lady I was scheduled to meet with run late when there was nobody else in the store besides someone as the cash register and us but she talked down to me the whole time because I only had some absolute ideas for my flowers with other parts I wanted to see some ideas for. She flat out laughed at me to my face when she saw it was just me (like there really needs to be a huge group of people to sit there and see what I want and then not be surprised at the event) and when I told her about my flower choices (some roses and lilies, lots of greenery, that did not like calla lilies) and colors (lavender and green). What should have been a fun part of wedding planning turned very stressful thanks to that woman and I took my business elsewhere.
Fantastic Customer Service.
Jill & Jill,
I wanted to thank you so much for Preston Flower's assistance with our corporate order of 29 balloon bouquets that were shipped to all of our locations in the U.S. and Canada. You and your team were courteous, professional and unbelievably helpful. I couldn't have pulled this off without you! All of our bouquets arrived at or before the scheduled time to kick-off our company-wide celebration held on October 1st. I will definitely keep you in mind for any other corporate wide events!
A. M. Castle & Co.
Great Wedding Flowers. Just want to thank Preston Flowers for all their help in making my wedding flowers so picture perfect. From the time I went in for my wedding consultation I had such a good feeling about working with them. They were wonderful to deal with and were able to make suggestions to keep me on track for my wedding budget. Everything looked wonderful and was delivered exactly when requested. I couldn't have been happier.
So happy to hear this. Thank you for your nice comment!
Mother's Day Embarassment. Ordered a small nice looking pink azalea plant in a silver metal bucket to be delivered for Mother's Day as a surprise. What actually got delivered was a dried up shriveled plant with brownish white flowers in a cheap metallic plastic container. All this for $50? Now instead of surprising my wife she is upset that anyone would even think of delivering something like this. To her it looked like something you'd pick up for $4.99 at Food Lion. Thanks to Preston Flowers for ruining this Mother's Day surprise. Looks like I will be headed to The Flower Cupboard in downtown Cary after work today......
Preston Flowers stands behind their 100% satisfaction guarantee. Being that this was posted two days prior to Mother's Day there was time to to replace this item, but the customer did not want a replacement. This customer was given a full refund for his order of $35 plus delivery.
Wonderful wedding flowers and service.
The Flower Basket recently did the bouquets and altar arrangements for my wedding. I absolutely love flowers so I was very picky and high maintenance for them to deal with. They were so kind to me and worked with our budget. The flowers were so beautiful and received a lot compliments.
I told them what I wanted and the end result was exactly what I pictured in my mind. I recommend The Flower Basket for any occasion.
Thank You Cary!. Thank you for naming us one of your TOP FLORISTS in the Cary Magazine Maggy Awards! Since acquiring our business several years we have worked very hard in rebranding from The Flower Basket to establish a well recognized name in our community. We hope to always exceed your expectations and always want to know if they were not met so that we can make things right. We have a wonderful design staff that want to make sure you are delighted!
Beautiful design and Very helpful. I went into Preston Flowers looking for an arrangment suitable for a dinner party we were hosting. The two designers working were wonderful at recommending something that would suit my table size and decor. I was thrilled... it looked perfect! I would definately recommend them and will use them again.
Overpriced. The arrangement was nice.....but not worth the money. The arrangement was smaller than expected and did not seem like a good value. I think I would have been better served at another florist.
Best florist in Cary!. The staff is very helpful and Fridays are a must for their 50% off fresh cut flowers in the afternoon. They have an excellent selection!
So glad you enjoy our Friday Flowers. Please know we are moving to Stone Creek Plaza at Davis Drive & High House Road as of December 1st. It is a great plaza with lots of food and shopping. Come see us there for 50% off fresh cut flowers every Friday!
Great floral arrangements. I ordered a floral arrangement for my mother's birthday and they really excelled in the selection and presentation. I've never seen such a great looking bouquet, I'll certainly be using them again.
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